Account Manager - Industrial Water Treatment

Veolia | Water Tech; Ann Arbor (MI); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

Paid Time Off

Paid Holidays

Parental Leave

401(k) Plan - 3% default contribution

Flexible Spending & Health Saving

AD&D Insurance

Disability Insurance

Tuition Reimbursement

Job summary

Veolia is seeking an experienced Account Manager in CSM to collaborate with customers across diverse industries, delivering advanced chemical water and process treatment solutions. You will act as a trusted technical advisor, cultivating deep relationships while driving energy and water sustainability, profitability, and asset protection.

You will lead technical service programs, conduct tests, and present reports to guide improvement initiatives.

Qualifications

• Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical) preferred or 8+ years direct experience in water treatment field.
• Chemical water treatment experience
• 4+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building
• Experience with consultative selling and technical solution development
• A full valid driver's license and willingness to travel

Responsibilities

• Technical Innovation: Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem Applications
• Strategic Communication: Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives to enhance customer operations
• Value Creation: Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value
• Sustainability Leadership: Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection
• Revenue Growth: Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations
• Business Development: Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth
• Safety Excellence: Work safely at all times, following all EHS policies and procedures

Skills

Technical sales

Account management

Customer relationships

Consultative selling

Willingness to travel

Education

Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical)

8+ years of direct experience in water treatment

Job description

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

We're seeking an experienced Account Manager in CSM to work closely with customers across diverse industries, creating advanced chemical water and process treatment solutions. You'll be more than a sales professional - you'll be a trusted technical advisor developing deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection.

What You'll Do

• Technical Innovation: Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem Applications

• Strategic Communication: Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives to enhance customer operations

• Value Creation: Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value

• Sustainability Leadership: Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection

• Revenue Growth: Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations

• Business Development: Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth

• Safety Excellence: Work safely at all times, following all EHS policies and procedures

Qualifications

Education & Experience:

• Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Or minimum 8+ years of direct experience in the field and water treatment industry will also qualify, high school education is required.

• Chemical water treatment experience

• 4+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building

• Experience with consultative selling and technical solution development

• A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify).

Key Characteristics:

• Technical curiosity and superior problem-solving skills

• Proficiency in mathematical calculations and chemistry concepts

• Sample analysis and testing while demonstrating mechanical and electrical aptitude for small-scale equipment and instrumentation

• Strong interpersonal and communication abilities

• Customer-focused mindset with active listening skills

• Excellent time management in fast-paced environments

• Ability to work independently and as part of a collaborative team

• Comfortable working in industrial environments

• Openness to continuous learning and professional development

• Physical capability to lift and carry up to 50 lbs as needed (frequency varies by worksite)

Additional Information

Why Veolia?

• Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect.

• You'll receive comprehensive technical and commercial training, direct mentorship from experienced Account Managers, and a clear pathway to Account Manager promotion with direct account responsibilities.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

• Medical, Dental, & Vision Insurance Starting Day 1!

• Life Insurance

• Paid Time Off

• Paid Holidays

• Parental Leave

• 401(k) Plan - 3% default contribution plus matching!

• Flexible Spending & Health Saving Accounts

• AD&D Insurance

• Disability Insurance

• Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.