Account Manager - LATAM

Pop Mart Group; California; On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

401k

Health insurance

PTO

Paid sick leave

Family leave

Job summary

POP MART is seeking a LATAM Account Manager based in the U.S. office to manage and grow wholesale accounts across Latin America, coordinating with LATAM Director, Sales and Operations teams, distributors, and retail partners.

The role requires strong commercial instincts, relationship management, and cross-functional collaboration to drive revenue and expand our presence in the region. You will monitor sales, forecasts, and account performance, develop growth opportunities, and help launches in

Qualifications

• 2–4 years of sales or account management experience.
• Strong presentation, communication, and negotiation skills.
• Ability to manage multiple accounts and travel regularly.
• fluency or professional proficiency in Spanish and English preferred.

Responsibilities

• Manage and grow LATAM wholesale accounts across existing markets.
• Drive sales against annual, seasonal, and account targets.
• Develop account-specific growth strategies and opportunities.
• Coordinate with LATAM Operations on onboarding, logistics, and launches.
• Maintain forecasts, pipelines, and account reporting.
• Assist with market research and new country opportunities.

Skills

Sales experience

Account management

Presentation skills

Negotiation

Multi-account management

PowerPoint

Excel

Spanish English

Tools

PowerPoint

Excel

Job description

**Opportunity Overview**We follow an office policy with an expectation of five days per week working onsite. Being together in person helps us collaborate, stay connected, and build a strong team culture. At POP MART, we foster a high-trust environment and trust our employees to make decisions that support both the team and the business.The LATAM Account Manager is responsible for managing and growing existing wholesale accounts across Latin America while supporting the continued expansion of POP MART’s presence throughout the region.Based in the U.S. office, this role will work closely with the LATAM Director, LATAM Sales and Operations teams, distributors, and retail partners to drive revenue, strengthen existing partnerships, develop new business opportunities, and support entry into new markets.This is a customer-facing sales role requiring strong commercial instincts, relationship management, cross-functional coordination, and the ability to operate across multiple countries and business environments. **What You Will Achieve****LATAM Account Management & Sales*** Manage and grow assigned wholesale accounts across existing LATAM markets* Drive sales performance against annual, seasonal, and account-specific targets* Develop account-specific growth strategies and sales opportunities* Monitor sales, sell-through, inventory, replenishment, and overall account performance* Maintain accurate forecasts, pipelines, order visibility, and account reporting* Identify and develop opportunities in new countries, channels, and retail partners* Conduct market, retailers, competitive, and commercial research to evaluate new opportunities* Partner closely with LATAM Operations to coordinate customer setup, documentation, ordering, logistics, and launch requirements* Coordinate across internal teams to help remove roadblocks and ensure successful account and market launches* Identify opportunities for strategic launches, exclusives, activations, and brand partnerships* Ensure brand standards, pricing strategy, and distribution guidelines are maintained across assigned accounts* Create and utilize sales tools including presentations, line sheets, assortment recommendations, and business recaps* Act as the commercial liaison between customers and internal teams while ensuring functional ownership remains with the appropriate department* Proactively identify risks, opportunities, and execution gaps and work cross-functionally toward resolution **What You Will Need*** **2–4 years of experience** in sales, account management, business development, or another customer-facing commercial role* Experience managing and developing customer relationships* Strong presentation, communication, and negotiation skills* Ability to manage multiple accounts, countries, and priorities simultaneously* Strong organizational skills and attention to detail* Proficiency in PowerPoint and Excel* Fluent or professional proficiency in Spanish and English strongly preferred* Ability and willingness to travel regularly throughout Latin America**Preferred*** Experience in wholesale, retail, toys, collectibles, entertainment, lifestyle, or branded consumer products* Experience working with Latin American distributors and/or major retail accounts* Exposure to international wholesale operations, forecasting, logistics, and account onboarding**Key Competencies*** Commercial and growth-oriented mindset* Strong customer-facing presence* Relationship building and negotiation* New business development* Cross-cultural communication* Account ownership and accountability* Strong follow-through and attention to detail* Collaborative approach to working with Sales and Operations* Ability to operate effectively in a fast-growing and evolving business **Career Development**This role provides exposure to both established account management and new-market development across Latin America, with the opportunity to take on increasing account and regional responsibility as the LATAM wholesale business continues to grow. **What We Offer*** Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.* Growth opportunities: on-the-job training, leadership development, and stretch assignments to advance your career.* Career development: opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.***\\*The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.*****Physical Requirements*** Must be able to remain in a stationary position (e.g., seated or at a desk) for extended periods while operating a computer or other office equipment.* Must be able to occasionally lift or move items weighing up to 25 pounds.**Pay Range Details**The base salary range for this position is $80,000 - $100,000 annually. This range is provided in accordance with applicable state and local pay transparency laws and may vary based on geographic location. Individual compensation will be determined based on factors including job-related knowledge, skills, experience, and qualifications. This position may also be eligible to participate in the Company's incentive compensation program.