Account Manager Kitchen & Bath

Assisting Hands - Boston Northwest; Grand Rapids (MI); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is looking for a dedicated Account Manager for their Kitchen & Bath division. This role involves managing customer experiences, assisting in design selections, and supporting sales efforts in a vibrant showroom environment. Ideal candidates will possess strong organizational and communication skills, along with a passion for design and customer service. Join a family-owned company known for its rapid growth and commitment to quality, where you can thrive in a supportive and fun atmosphere while helping clients realize their remodeling dreams.

Benefits

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Paid time off

Training & development

Vision insurance

Qualifications

• Strong customer service skills and design experience are highly desired.
• Must be organized, self-motivated, and able to follow instructions.

Responsibilities

• Manage customer experience through kitchen and bath sales and installations.
• Assist customers in the showroom and manage incoming sales leads.
• Prepare monthly sales performance reports and maintain job filing systems.

Skills

Customer Service Skills

Design Experience

Organizational Skills

Communication Skills

Self-Motivation

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

MS Outlook

MS Excel

Job description

Join to apply for the Account Manager Kitchen & Bath role at Assisting Hands - Boston Northwest

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Kitchen Tune-Up is seeking an Account Manager. This valued team member handles communication, design, and sales support duties for our busy team of kitchen remodelers. Design experience is highly desired. The ideal candidate needs to have strong customer service skills, work independently, be well organized, and able to follow instructions. Position will be based in Grand Rapids design showroom.

Duties and Responsibilities:

• Manage customer experience through the Kitchen and Bathroom sale and installation
• Meet with customers in showroom to finalize design selections
• Manage incoming sales leads to engage and create excitement for Kitchen Tune-Up
• Assist customers in the showroom and sell as needed
• Help generate marketing and social media content
• Work effectively with cross-functional teams of marketing, sales, and operations
• Update and track sales pipeline
• Support Sales Representative throughout Kitchen or Bath sale
• Gather before and after pictures and submit to customer file
• Maintain central job filing system
• Perform job invoicing and statement mailings on a computer system
• Maintain all leads in the computer mailing list program
• Maintain adequate levels of literature inventory and keep literature holders stocked
• Prepare monthly sales performance report
• Assist in hosting seminars, showroom events, sales events, or training programs as needed
• Order products and samples
• Manage production and installation schedule with customers
• Perform any other duties as required

Our Expectations of You:

• Personally disciplined, self-motivated, driven
• Passion for Design
• Organized in thought and action
• Able to stay focused on a task through completion
• Exhibit a strong work ethic
• Optimistic, enthusiastic, and friendly
• Curious to learn a new industry at a deep level
• Excellent written and verbal communication skills
• Proficient in MS Outlook & Excel
• Must have a valid driver's license
• Must have a clear criminal background and will be subjected to a zero-tolerance drug policy

Why Work for Kitchen Tune-Up:

• We are a family-owned company that values consistency, reliability, working hard, and having fun!
• Rapid growth throughout Michigan
• Growth opportunities available
• We are a high-quality company with an excellent reputation. You will be selling custom projects in some of the nicest areas of our community.
• Ongoing training and coaching provided

Kitchens are the heart of the home! Join our team as we make our clients' remodeling dreams a reality!

The positions on this website, unless otherwise indicated, are posted by Kitchen Tune-Up franchisees. Kitchen Tune-Up franchises are independently owned and operated businesses. If you accept a position with a Kitchen Tune-Up franchisee, you are employed by that franchisee, not by franchisor HFC KTU LLC or its affiliates. The hiring franchisee is responsible for all employment decisions. HFC KTU LLC does not review or store applications. For questions about positions or the hiring process, contact the posting franchisee.