Account Manager – job post

Tech Support Office; West Greenwich, Northern (RI, KY); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Simple IRA (company matching)

Paid holidays

Paid time off

Job summary

Coast to Coast Fulfillment, Inc. in West Greenwich, RI is seeking a computer-savvy Account Manager to be the day-to-day contact for a portfolio of clients. This client-services role focuses on servicing and supporting existing clients—not cold-calling or selling.

The ideal candidate is organized, communicative, and comfortable working in a fast-paced, operational environment. Hours are 8 am - 4:30 pm, Monday through Friday, in-person attendance required.

Qualifications

• Education must be one of the listed options (Associate's/bachelor's, technical certificate, or 3+ years of experience).
• Experience in logistics or supply chain is preferred.
• EDI experience is a bonus, not required.
• Excel proficiency is required.
• Excellent computer skills and willingness to learn new software are required.
• Accurate data entry skills are essential.
• Strong attention to detail and problem-solving abilities (QA/QC).
• Excellent organization and time management skills.
• Ability to multitask and prioritize tasks in a team and independent environment.
• Strong verbal and written communication skills and a positive, can-do attitude.

Responsibilities

• Serve as Account Manager for multiple client accounts (main point of contact).
• Data entry using internal systems.
• Order processing and label generation.
• Handle some customer service tasks such as answering calls and processing returns.
• Perform general office administrative duties.
• Assist with special projects as assigned.

Skills

Excel

Computer skills

Attention to detail

Time management

Communication skills

Education

Associate's or bachelor's degree

Technical school certificate

3+ years of relevant work experience

Tools

EDI

Job description

Account Manager Coast to Coast Fulfillment, Inc. West Greenwich, RI 02817 Coast to Coast Fulfillment has spent more than 30 years handling warehousing, fulfillment, and logistics for clients ranging from consumer product brands to wholesale and B2B shippers, moving products across the country and around the world. We are hiring a computer savvy, detail-oriented Account Manager to serve as the day to day point of contact for a portfolio of our clients. This is a client services role, not a sales role. Our Account Managers focus on servicing and supporting existing clients—not cold-calling or selling. The ideal candidate is organized, communicative, and comfortable working in a fast-paced, operational environment. Experience in client services, logistics, warehousing, or supply chain is highly beneficial and a strong indicator of success in this role. This is a full-time position in West Greenwich, Rhode Island. Hours are 8 am - 4:30 pm (Monday through Friday).

RESPONSIBILITIES INCLUDE:

• Serve as Account Manager (main point of contact) across multiple client accounts
• Data entry utilizing internal systems
• Order processing and label generation
• Perform some customer service responsibilities, such as answering the phone, processing returns, etc.
• General office administrative duties
• Assist with special projects as assigned

QUALIFICATIONS INCLUDE:

• Education – candidate must have one of the following: Associate’s or bachelor’s degree Technical school certificate (business, computer science, IT) OR 3+ years of relevant work experience
• Experience working in logistics or supply chain
• Experience working with EDI (an added bonus, not required)
• Proficiency working in Microsoft Suite, specifically Excel (required)
• Excellent computer skills with willingness to learn new software (required)
• Accurate and precise data entry skills
• Strong attention to detail and problem-solving skills, QA/QC
• Excellent organization and time management skills
• Ability to handle multiple tasks/deadlines at once
• Ability to work in a team environment and independently, must be self-motivated and able to prioritize tasks
• Very good verbal and written communication skills
• Positive "can-do" attitude

If you are a quick learner, have an aptitude for computers, can type at a moderate or quick pace, and are detail-oriented, you can do this job. Coast to Coast Fulfillment is dedicated to finding the right candidate and is willing to train. Pay: Compensation based on prior experience, starting at $20/hour + Job Type: Full-time (8:00 am - 4:30 pm, Monday - Friday) Work Location: 773 Victory Highway, West Greenwich, RI Work Remotely: No, this position requires in-person attendance - applicant must be local Benefits: Potential for internal growth Health insurance Dental insurance Vision insurance Simple IRA (company matching) Paid holidays Paid time off

Company Coast to Coast Fulfillment, Inc. Phone Number [phone], [phone] Min. Salary 20 Salary Type Hourly Country United States (US) State / District Rhode Island Type Full-time Tag account, manager, post, coast, fulfillment, inc, victory, highway, west, greenwich, full-time, monday

Pay: From $20.00 per hour Benefits: Dental insurance Health insurance Paid time off Vision insurance Ability to Commute: West Greenwich, RI 02817 (Preferred) Ability to Relocate: West Greenwich, RI 02817: Relocate before starting work (Preferred) Work Location: In person

A Few Words About Our Team

At Tech Support Office, our team is passionate about helping you solve technical challenges and optimize your digital experience. We provide reliable IT solutions and support that keep your devices and systems running smoothly. We are a group of IT specialists, technology enthusiasts, and problem-solvers. Each solution is carefully designed to ensure efficiency, security, and ease of use. We stay up-to-date with the latest technology trends, test tools and software for performance and reliability, and refine our processes to deliver fast, effective support. Our goal is to ensure your tech experience is smooth, effortless, and effective. Whether you need help setting up a new system, troubleshooting issues, or maintaining your network, we are here for you. We provide tech solutions that are practical, reliable, and tailored to your needs. Our services help you stay connected, secure, and confident in your technology.

We ship worldwide and make sure our products and accessories arrive to customers in any location. Shipping times and costs depend on the destination.

We are committed to providing top-quality products and accessories, ensuring exceptional performance and durability for customers worldwide.

We provide top-quality products and accessories at competitive prices, delivering exceptional value to customers worldwide.

We protect our security by offering safe and reliable payment methods, including credit cards, digital wallets, and bank transfers, so your transactions stay secure.

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