Account Manager - Infectious Disease Diagnostics - AZ/NM

Abbott; United States; Remote; USD 68,000 - 136,000; Full time

Benefits offered by this job

Free Health coverage

HIP PPO health plan

Excellent retirement plan with high-em

Tuition reimbursement

Freedom to Save student debt program

Free education benefit

Diversity and inclusion programs

Job summary

Abbott is seeking a highly motivated Key Account Manager for the Infectious Disease division to expand our diagnostics footprint across the United States, focusing on AZ and NM. You will apply consultative selling skills to manage strategic accounts within hospital networks, EDs, clinics, and physician offices.

Lead contract negotiations, collaborate across Sales, Marketing, Finance, and Technical Service, and use SFDC and Power BI to forecast growth and protect profitability.

Qualifications

• Bachelor’s degree required.
• 4+ years proven success in medical sales in diagnostics.
• Deep understanding of laboratory and point-of-care settings, health system operations, and health economics.
• Willingness to travel within the assigned territory (4 days/week, up to ~35% overnight travel).

Responsibilities

• Serve as trusted advisor to customers and drive loyalty and long-term growth.
• Develop and execute account strategies to protect and grow existing business, expand product adoption, and optimize reagent utilization.
• Conduct regular business reviews, proactively identify opportunities and risks, and resolve customer challenges to enhance satisfaction, retention, and profitability.
• Partner cross-functionally with Sales, Marketing, Finance, Technical Service, Contracting, Pricing, and Distribution teams to deliver a seamless customer experience and secure renewals.
• Manage the sales pipeline and account performance using CRM and analytics tools (SFDC, Power BI, Microsoft Platform).
• Lead contract negotiations, pricing discussions, proposals, bids, and customer implementations while ensuring effective follow-through.
• Support and develop distributor partners through training, sales planning, technical expertise, and market intelligence to maximize territory performance.

Skills

Medical sales

Diagnostics knowledge

Laboratory settings

Territory travel

Education

Bachelor’s degree

Business/Healthcare/Life science degree preferred

Tools

CRM systems

SFDC

Power BI

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.

• Employees can qualify forfree medical coverage in ourHealth Investment Plan (HIP) PPOmedical plan in the next calendar year.

• An excellent retirement savings plan with a high employer contribution

• Tuition reimbursement, theFreedom 2 Savestudent debt program, andFreeUeducation benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

Abbott Rapid and Molecular Diagnostics (RMDx) – Infectious Disease (ID) is seeking a highly motivated, technically proficient Key Account Manager with strong business acumen and selling skills to oversee and grow our presence in AZ and NM. This is more than a sales position, it is a chance to make a real impact in healthcare by delivering cutting edge diagnostic solutions where they matter most. This role is ideal for professionals with a solid background inclinical diagnosticsand a deep understanding of hospital networks, including Laboratory, ED, Clinic, Physician Office Lab and Urgent Care settings.

As a Key Account Manager, you will be instrumental in accelerating growth, expanding market share, and driving revenue across key accounts. You will be at the forefront of innovation, helping healthcare providers make faster, smarter decisions that improve patient outcomes. Leveraging your technical expertise and consultative selling skills, you’ll influence purchasing decisions and deliver tailored diagnostic solutions. You will serve as the primary contact foraccount management, focused on improving profitability, increasing customer loyalty, and securing contract renewals and new business.

You will be responsible for an annual target and goal achievement within the following product lines: ID NOW™ PLATFORM (Influenza, Covid-19, RSV, Strep A), BinaxNOW™ COVID-19/Flu A&B Combo, DETERMINE HIV-1/2™, BinaxNOW™ Streptococcus pneumoniae & Legionella, BinaxNOW® Malaria, Clearview™ hCG, Clearview™ PBP2a SA.

What You’ll Work On

• Serve as a trusted advisor to customers by building strong relationships, understanding business objectives, and delivering strategic guidance that drives loyalty and long-term growth.

• Develop and execute account strategies to protect and grow existing business, expand product adoption, optimize reagent utilization, and achieve annual revenue goals.

• Conduct regular business reviews, proactively identify opportunities and risks, and resolve customer challenges to enhance satisfaction, retention, and profitability.

• Partner cross-functionally with Sales, Marketing, Finance, Technical Service, Contracting, Pricing, and Distribution teams to deliver a seamless customer experience and secure renewals.

• Manage the sales pipeline and account performance using CRM and analytics tools (SFDC, Power BI, Microsoft Platform), leveraging data-driven insights to influence purchasing decisions and forecast growth opportunities.

• Lead contract negotiations, pricing discussions, proposals, bids, and customer implementations while ensuring effective follow-through and ongoing account success.

• Support and develop distributor partners through training, sales planning, technical expertise, and market intelligence to maximize territory performance and strengthen Abbott’s market position.

Required Qualifications

• Bachelor’s degree

• 4+ years proven success inmedical sales, ideally within the diagnostics space

• Deep understanding of laboratory and point-of-care settings, health system operations, and health economics

• Willingness to travel within the assigned territory (4 days/week, up to ~35% overnight travel)

Preferred Qualifications

• Bachelor’s degree in business, health care, or life science

• Experience working with distribution partners

• Strong financial acumen and ability to analyze healthcare market data

• Demonstrated individual contributor experience including problem solving, complex selling, planning and execution.

• Excellent interpersonal skills and documented success in team selling environment with the ability to effectively communicate at multiple levels of the organization

• Experience with complex contracting and negotiation

• If you are a strategic thinker with a passion for healthcare innovation and a track record of exceeding goals, this is a great role for you.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us atwww.abbott.com, on Facebook atwww.facebook.com/Abbottand on Twitter @AbbottNews.

The base pay for this position is

$68,000.00 – $136,000.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Sales Force

DIVISION:

ID Infectious Disease

LOCATION:

United States of America : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 50 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf