Account Manager - Industrial

Babcock & Wilcox Enterprises, Inc.; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

Babcock & Wilcox Enterprises, Inc. is seeking an Account Manager to lead sales within a defined geographic region, conduct frequent face-to-face visits with existing customers, and expand the product portfolio with new offerings.

The role requires 15+ years in replacement industrial equipment or engineered solutions, mechanical aptitude, and direct sales experience. Travel is 50–75% across industrial sites, with CRM discipline and a focus on Oil & Gas, Metals, Cement, and similar markets.

Qualifications

• Bachelor’s degree or equivalent experience.
• 15+ years experience in replacement industrial equipment and/or engineered solutions.
• Mechanical aptitude with direct sales experience.
• Experience with pulp and paper mills, oil and gas facilities, and/or utility sites would be an asset.

Responsibilities

• Achieve or exceed bookings through plant visits and cold calls.
• Build and maintain strong customer relationships; troubleshoot/escalation to SMEs for solutions.
• Demonstrate data analytics and territory planning to drive campaigns and growth.
• Keep CRM records up-to-date; pursue customer feedback.
• Other duties as assigned by the Company.

Skills

Mechanical aptitude

Direct sales

Customer focus

Technical aptitude

Industrial sales

Education

Bachelor's degree or equivalent

Job description

The Account Manager is responsible for customer management and leading sales for a geographic region. This involves consistent face-to-face visits with existing customers, expanding portfolios to existing customers, and cold calling on new customers. This position must understand B&W’s products and services and be able to provide solution to customers from B&W offerings. Success in this position will be defined quantity and quality of opportunities, achieving incremental growth and demonstrating customer diversity in various markets.

This Account Manager Role is looking for experience specific to industrial markets including Oil and Gas, Metals and Mining, Cement and other non-utility markets requiring steam generation, air pollution control, heat transfer equipment and other products and services offered by the Company.

Duties:

• Achieve or exceed bookings (50%):
  • Plant visits/development of customer relationships
  • Full understanding our customer’s equipment
  • Expert knowledge of our product lines
  • Cold calls to potential customers
  • Warm calls to leads/existing customers
• Customer Relationship Management (35%):
  • Build and maintain strong customer relationships
  • Responsible for customer troubleshooting/escalation to appropriate subject matter expert for solution
  • Educate customers on new/enhanced product lines/services
• Business Expansion (15%):
  • Demonstrate the use of data analytics and marketing to produce successful targeted sales campaigns
  • Demonstrate execution of self-designed territory plan
  • Increase service market (Field Service, Construction, Service Projects, etc.)
  • Actively pursue customer feedback
  • Keep Customer Relationship Management software records up-to-date
• Other duties as assigned by the Company

Education & Experience:

• Bachelors Degree preferred or equivalent experience in lieu of a degree
• A minimum of 15 years experience in replacement industrial equipment and/or engineered solutions
• A qualified candidate should have a mechanical aptitude and direct sales experience
• Sales experience in this market presently is a plus, but not essential
• Experience with pulp and paper mills, general industrial sites, oil and gas facilities, and/or utility sites would be an asset.
• Experience with unionized construction services business, with plant turnaround planning a plus.
• Action-Oriented
• Customer Focus
• E&C and EH&S Focus
• Ensures Accountability
• Manages Ambiguity
• Plans and Aligns
• Technical Aptitude

Working Conditions:

• Typical office setting or home-based
• Domestic travel required: 50-75% of time
• Lifting, pushing, pulling: 10-15lbs

Location(s)

Work Location

WFH

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