Account Manager II - Hybrid/SoCal

Aon plc; Los Angeles, Irvine (CA, CA); Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

401(k) plan

Employee stock purchase plan

Medical, dental and vision insurance

Paid time off and holidays

Sick leave and short/long-term disaibl

Job summary

Aon plc is seeking an Account Manager II to join our client service team in Los Angeles and Irvine, CA. This role supports a complex portfolio of clients, coordinating renewals and invoicing, and ensuring timely service delivery.

Qualifications include 3–5 years in broker-side account management, strong communication and analytical skills, and a Bachelor’s degree or equivalent experience. The role is hybrid with base in California and opportunity for growth within Aon’s global platform.

Qualifications

• Minimum of 3–5 years of experience in account management on the broker side.
• Strong verbal and written communication skills and analytical abilities.
• Ability to work well under pressure with attention to detail.
• Team oriented self-starter, with ability to organize, prioritize, monitor and control workflow deadlines and be flexible.
• Proficient in Outlook, Microsoft Excel, Word, and PowerPoint (intermediate to expert user level preferred)
• Property and Casualty brokers license strongly preferred
• Bachelor’s degree or equivalent years of industry experience

Responsibilities

• Work as part of a client service team, in a highly collaborative, team-oriented environment.
• Responsible for day-to-day servicing of complex portfolio of clients, ranging in size and industry.
• Proactively coordinate renewal cycle to ensure all vital steps are completed in a timely fashion including coordinating Strategy Discussions, gathering client information, managing client requests and deadlines across the team, creating proposal documents, and owning the post-renewal deliverables.
• Manage and lead all aspects of the invoicing processing including premium financing throughout the year. Track payment from client to Aon and Aon to the carriers, as appropriate.
• Become conversant with insurance policy terms and conditions specific to the lines of insurance being serviced.
• Engage with our Service team to deliver Certificates of Insurance and Auto ID cards at renewal and per client’s request throughout the year
• Work with Account Executives and brokers to address client requests and needs throughout the year in a timely and professional manner.

Skills

Strong communication

Analytical abilities

Attention to detail under pressure

Team oriented

Organizational skills

Education

Bachelor’s degree or equivalent years of industry experience

Tools

Outlook

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Aon is Looking for an Account Manager II!

Are you seeking to be a part of a client service team, in a highly collaborative, team-oriented environment?

Commercial insurance experience required

This is a hybrid role reporting to our Los Angeles, CA and Irvine, CA office locations.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Work as part of a client service team, in a highly collaborative, team-oriented environment.
• Responsible for day-to-day servicing of complex portfolio of clients, ranging in size and industry.
• Proactively coordinate renewal cycle to ensure all vital steps are completed in a timely fashion including coordinating Strategy Discussions, gathering client information, managing client requests and deadlines across the team, creating proposal documents, and owning the post-renewal deliverables.
• Manage and lead all aspects of the invoicing processing including premium financing throughout the year. Track payment from client to Aon and Aon to the carriers, as appropriate.
• Become conversant with insurance policy terms and conditions specific to the lines of insurance being serviced.
• Engage with our Service team to deliver Certificates of Insurance and Auto ID cards at renewal and per client’s request throughout the year
• Work with Account Executives and brokers to address client requests and needs throughout the year in a timely and professional manner.

Skills and experience that will lead to success

Required Experience:

• Minimum of 3–5 years of experience in account management on the broker side
• Strong verbal and written communication skills and analytical abilities
• Ability to work well under pressure with attention to detail
• Team oriented self-starter, with ability to organize, prioritize, monitor and control workflow deadlines and be flexible
• Proficient in Outlook, Microsoft Excel, Word, and PowerPoint (intermediate to expert user level preferred)

Preferred Experience:

• Property and Casualty brokers license strongly preferred

Education:

• Bachelor’s degree or equivalent years of industry experience

Pay Transparency Laws

The salary range for this position (intended for U.S. applicants) is $80,000 - $95,000. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

A summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts,employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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