Account Manager II - Hybrid/Norwalk, CT

Aon; Norwalk (CT); Híbrido; USD 75.000 - 93.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) plan with employer matching

Employee stock purchase plan

Paid time off & 12 holidays

Health and dental insurance

Commuter benefits

Flexible leaves

Descripción de la vacante

Aon is seeking an Account Manager II in Norwalk, CT. This hybrid role partners with Account Executives to manage day-to-day service processes, support client-facing initiatives, and own the renewal cycle to ensure a positive client experience.

You will analyze data for stewardship reports, coordinate with ACS and Premium Accounting on billing, and mentor junior staff while maintaining strong client relationships across geographies and solution lines.

Formación

• 3+ years of insurance experience required (preferably within Commercial Risk and in an Account Management role).
• Active Property & Casualty Insurance license required
• Ability to maintain effective and positive relationships with clients and colleagues
• Effective organization and time management skills
• Ability to communicate effectively, orally and in writing
• Effective presentation skills
• Ability to handle multiple, non-congruent tasks simultaneously

Responsabilidades

• Partner with Account Executives on assigned book of business, manage day-to-day service processes and outputs, support a variety of strategic, client-facing initiatives, and run point on each client's renewal cycle, ensuring a positive and productive client experience.
• Coordinate activities of the client service team and ACS to ensure key processes are performed efficiently and quality of client deliverables.
• Monitor and follow up on invoice generation, fee agreements, receivables, and collections; address and resolve problems.
• Provide guidance and mentoring to a less senior account specialist; delegate work to support staff and ACS where applicable.
• Maintain tools and processes to ensure efficient client service.

Conocimientos

Client relationships

Data analysis

Renewal process

Communication

Presentation

Time management

Mentoring

Educación

Property & Casualty Insurance License

Descripción del empleo

Do you have experience in Commercial Risk? Are you an inquisitive, organized, meticulous individual who would like to apply their experience to our dynamic and engaging industry? If so, this may be the next step in your career!

The Account Manager II role is hybrid and based out of our Norwalk, CT office.

Aon is in the business of better decisions.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like:

Partner with Account Executives on assigned book of business, manage day-to-day service processes and outputs, support a variety of strategic, client-facing initiatives, and run point on each client's renewal cycle, ensuring a positive and productive client experience.

How this opportunity is different

What makes this opportunity different is the combination of meaningful client impact and Aon's collaborative culture. In this role, you'll work closely with colleagues across geographies and solution lines, leveraging Aon's tools and deep expertise to deliver great outcomes for clients-while benefiting from a supportive environment that prioritizes continuous learning, career development, and personal wellbeing.

Skills that will lead to success:

• Maintains effective and positive relationships with clients. Serves independently in a client-facing capacity on matters of moderate importance and complexity.
• Facilitates the timely and accurate flow of information between clients, and account team members, keeping all parties informed.
• Handles client open items lists and respond to client ad-hoc requests.
• Gathers and analyzes data and drafts assigned elements of stewardship reports and other convincing presentations tailored to the needs of the audience and the circumstances of the presentation.
• Actively supports and monitors the renewal process, engaging with account team members as necessary. May draft quote comparisons and is responsible for saving down binders, policies, and endorsements.
• Where applicable, serves as the primary point of contact with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure that key processes assigned are performed efficiently and quality of client deliverables.
• Primary collaborator with Premium Accounting on client billing matters.
• Receives and handles routine and sophisticated coverage inquiries and endorsement requests.
• Serves as key client liaison for items such as certificates, auto IDs, location additions, invoices, Worker's Compensation posting notices, allocations, premium finance agreements, summaries of insurance, and policy transmittals.
• Monitors and follows-up on invoice generation, fee agreements, receivables, and collections. Addresses and resolves problems.
• May provide guidance and mentoring to a less senior account specialist. Delegates work to support staff and ACS where applicable.
• Ensures tools are understood and used. Performs related duties as assigned.

Education and Experience:

• 3+ years of insurance experience required (preferably within Commercial Risk and in an Account Management role)
• Active Property & Casualty Insurance license required
• Ability to maintain effective and positive relationships with clients and colleagues
• Effective organization and time management skills
• Ability to communicate effectively, orally and in writing
• Effective presentation skills
• Ability to handle multiple, non-congruent tasks simultaneously

Pay Transparency Laws

The salary range for this position (intended for U.S. applicants) is $75,000 - $93,000. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

A summary of all the benefits offered for this position:

• a 401(k) savings plan with employer contributions
• an employee stock purchase plan
• consideration for long-term incentive awards at Aon's discretion
• medical, dental and vision insurance
• various types of leaves of absence
• paid time off, including 12 paid holidays throughout the calendar year
• 15 days of paid vacation per year
• paid sick leave as provided under state and local paid sick leave laws
• short-term disability and optional long-term disability
• health savings account
• health care and dependent care reimbursement accounts
• employee and dependent life insurance and supplemental life and AD&D insurance
• optional personal insurance policies
• adoption assistancetuition assistance
• commuter benefits
• an employee assistance program that includes free counseling sessions

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