Account Manager II, Eats Enterprise

Uber; Chicago (IL); On-site; USD 145,000 - 161,000; Full time

Job summary

Uber is seeking an Account Manager to orchestrate relationships with Regional Restaurant Partners, focusing 70% on upselling and cross-selling, and 30% on optimizing performance for merchant success. You will engage stakeholders at all levels, using data and insights to highlight Uber's value and growth potential.

Ideal candidates have 4+ years in account management or strategic sales with enterprise clients, strong communication, and an analytic mindset.

Qualifications

• 4+ years of full-time experience
• Bachelor's degree in Economics, Finance, Business Administration, or related field
• Experience in account management or strategic sales with Enterprise clients (tech/SaaS/advertising/retail media)
• Excellent communication and interpersonal skills
• Creative thinker with problem-solving mindset
• Thrives in a fast-paced environment with a proactive, results-driven mindset
• Proven track record of driving revenue growth and achieving targets
• Data-driven decision mentality with strong analytical thinking
• Experience with CRM and analytics tools (Salesforce, Excel)
• Willingness to travel 25%

Responsibilities

• Own and manage relationships with key restaurant brands
• Unlock revenue opportunities through upselling and cross-selling
• Analyze performance metrics and present data-driven recommendations
• Create and execute strategic plans to achieve merchants goals
• Build relationships with mid-level and senior stakeholders
• Identify operational bottlenecks and coordinate with internal teams
• Collaborate across sales, marketing, customer success to drive growth and satisfaction

Skills

Account management

Strategic sales

Communication

Analytical thinking

Stakeholder management

Presentation skills

Problem solving

Education

Bachelor's degree in Economics/Finance/Business Administration or related field

Tools

Salesforce

Excel

Job description

About The Role

As an Account Manager you will act as the relationship orchestrator for our Regional Restaurant Partners, ensuring their ongoing success and identifying revenue growth opportunities. This role is 70% focused on upselling and cross-selling additional services and 30% on optimizing operational performance to ensure merchant success. Account Managers within the Regional segment act as trusted advisors, using data and insights to craft strong narratives that highlight Uber's value proposition, impact, and growth. By engaging stakeholders at all levels, you'll drive revenue expansion, implement upsell initiatives, and develop innovative strategies to strengthen and scale partnerships.

About The Role

As an Account Manager you will act as the relationship orchestrator for our Regional Restaurant Partners, ensuring their ongoing success and identifying revenue growth opportunities. This role is 70% focused on upselling and cross-selling additional services and 30% on optimizing operational performance to ensure merchant success. Account Managers within the Regional segment act as trusted advisors, using data and insights to craft strong narratives that highlight Uber's value proposition, impact, and growth. By engaging stakeholders at all levels, you'll drive revenue expansion, implement upsell initiatives, and develop innovative strategies to strengthen and scale partnerships.

What You'll Do

• Own and manage relationships with key restaurant brands, serving as their main point of contact.
• Unlock revenue opportunities through strategic upselling and cross-selling
• Analyze performance metrics to identify growth opportunities and present data-driven recommendations to help partners optimize their performance.
• Create and execute strategic plans to achieve merchants goals
• Build strong relationships with mid-level and senior stakeholders both internally and externally.
• Proactively identify operational bottlenecks and work with internal teams to resolve them.
• Work cross-functionally with sales, marketing, customer success teams, and other cross functional areas to drive merchant growth and satisfaction.

Basic Qualifications

• A minimum of 4 years of full time experience
• Bachelor's degree in Economics, Finance, Business Administration, or a related field.
• Relevant experience in account management or strategic sales with Enterprise clients (preferably in a tech, SaaS, advertising or retail media company).

Basic Qualifications

• Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.
• Creative thinker with a passion for problem-solving and driving innovation.
• Ability to thrive in a fast-paced and constantly evolving environment, with a proactive and results-driven mindset.
• Proven track record of driving revenue growth and achieving targets.
• Organizational skills - you'll need to prioritize ongoing processes and projects simultaneously.
• Data-driven decision mentality and sound business judgment through strong analytical thinking. Ability to translate data into actionable recommendations and build high impact presentations and deliverables.
• Experience with CRM and analytics tools (e.g., Salesforce, Excel).
• Ability to travel 25% of the time

For Chicago, IL-based roles: The total on-target earnings (OTE) range for this position is USD $145,714 - USD $161,429. The OTE includes a base salary range of USD $102,000 per year - USD $113,000 per year and an annualized cash variable incentive target of USD $43,714 - USD $48,429.

For Miami, FL-based roles: The total on-target earnings (OTE) range for this position is USD $145,714 - USD $161,429. The OTE includes a base salary range of USD $102,000 per year - USD $113,000 per year and an annualized cash variable incentive target of USD $43,714 - USD $48,429.

For New York City, NY-based roles: The total on-target earnings (OTE) range for this position is USD $161,429 - USD $180,000. The OTE includes a base salary range of USD $113,000 per year - USD $126,000 per year and an annualized cash variable incentive target of USD $48,429 - USD $54,000.

The cash variable incentive target is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan.

An equity award and other forms of compensation may be included in the offer. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.