Sr Account Manager, Global Delivery Partnerships

Uber; Chicago (IL); On-site; USD 191,000 - 213,000; Full time

Benefits offered by this job

Equity award

Benefits program

Job summary

Uber is seeking a Senior Account Manager for Global Delivery Partnerships in Chicago to lead end-to-end management of a major restaurant relationship, bridging digital logistics with real-world impact.

You will build relationships with C-suite leaders, develop cross-functional plans, and steer negotiations and initiatives to drive revenue and improve customer experience, with a strong focus on in-office collaboration.

Qualifications

• 5+ years of enterprise account management or partnerships experience.
• Proven ability to influence C-suite or VP-level stakeholders in large organizations.
• Strong analytical and commercial contracting skills.
• Experience leading cross-functional teams.
• Bachelor's degree or equivalent practical experience.

Responsibilities

• Lead end-to-end strategy and execution for a top-tier global enterprise account.
• Build and sustain strategic relationships with C-suite executives.
• Develop multi-channel business plans to drive revenue and customer experience.
• Collaborate across Operations, Marketing, Legal, Finance, and Product.
• Lead high-stakes commercial negotiations and initiatives.
• Navigate partner conversations and internal roadblocks, voice of the customer.

Skills

Account management

C-suite partnerships

Analytics

Cross-functional leadership

Bachelor's degree

Education

Bachelor's degree

Job description

About the role and team

Sales at Uber means navigating ambiguity, earning trust fast, and solving problems that don’t come with a script. As a Senior Account Manager for Global Delivery Partnerships, you will lead the end-to-end management of one of Uber’s largest and most complex global restaurant relationships. This is a high-stakes leadership role where you’ll bridge digital logistics with real-world impact, shaping commercial strategies that define Uber as a preferred partner for global brands.

The pace here is intense and the environment is unmapped; you’ll need to lead with clarity in motion, making hard calls under pressure with imperfect information. This role isn't just about managing a portfolio—it's about resilient problem-solving, navigating the messy reality of multi-channel business plans, and carrying the weight of decisions that matter at a global scale. If you are a high-performing leader energized by challenge and motivated by building trust in high-pressure environments, this is where you’ll make your mark.

What you’ll do

• Lead the end-to-end strategy and execution for a top-tier global enterprise account, navigating internal complexity and shifting priorities to exceed revenue and growth goals.
• Build and sustain strategic relationships with C-suite executives and key decision-makers, earning trust through reliability and deep subject-matter expertise.
• Develop and execute multi-channel business plans that align operational, marketing, and product levers to drive measurable impact on revenue and customer experience.
• Partner cross-functionally across Operations, Marketing, Legal, Finance, and Product to drive joint innovation and solve complex, real-world delivery challenges.
• Lead high-stakes commercial negotiations and strategic initiatives, balancing partner needs with Uber's platform goals to define sustainable, long-term success.
• Navigate difficult partner conversations and internal roadblocks, acting as the voice of the customer while driving team performance and morale.

Basic Qualifications

• 5+ years of experience in enterprise account management, partnerships, or business development.
• Proven track record of managing and influencing C-suite or VP-level partnerships in large, matrixed organizations.
• Strong analytical and commercial skills with a history of defining and executing complex commercial contracts.
• Experience leading cross-functional teams or pods to achieve high-impact business outcomes.
• Bachelor’s degree or equivalent practical experience.

Preferred Qualifications

• 8+ yeras of full time experience
• Experience in food delivery, QSR (Quick Service Restaurant), or multi-unit retail industries.
• Deep understanding of Delivery-as-a-Service (1P) and marketplace (3P) models.
• Demonstrated success leading performance marketing initiatives and joint business planning.
• Expert proficiency in using data and insights to quantify commercial opportunities and influence decision-makers.

For Chicago, IL-based roles: The total on-target earnings (OTE) range for this position is USD $191,429 - USD $212,857. The OTE includes a base salary range of USD $134,000 per year - USD $149,000 per year and an annualized cash variable incentive target of USD $57,429 - USD $63,857.

For New York City, NY-based roles: The total on-target earnings (OTE) range for this position is USD $212,857 - USD $237,143. The OTE includes a base salary range of USD $149,000 per year - USD $166,000 per year and an annualized cash variable incentive target of USD $63,857 - USD $71,143.

For San Francisco, CA-based roles: The total on-target earnings (OTE) range for this position is USD $212,857 - USD $237,143. The OTE includes a base salary range of USD $149,000 per year - USD $166,000 per year and an annualized cash variable incentive target of USD $63,857 - USD $71,143.

The cash variable incentive target is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan.

An equity award and other forms of compensation may be included in the offer. You will also be eligible for various benefits.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.