Account Manager II, Commercial Lines

HUB International; Irvine (CA); On-site; USD 100,000 - 115,000; Full time

Job summary

HUB International in Irvine, CA is seeking an Account Manager II to provide exceptional service for commercial insurance clients. You will foster strong relationships with clients and insurance carrier staff, serving as the point of contact for larger, complex property accounts.

Responsibilities include managing end-to-end account-service processes, preparing and presenting proposals, and coordinating enrollments and renewals. A strong license and 5+ years of related experience are expected.

Qualifications

• Requires 5+ years of related commercial lines insurance experience.
• Strong ability to manage client relationships and service delivery.
• Licensed or in good standing with applicable insurance licensing.
• Excellent communication and presentation skills.
• Proficient in MS Office and insurance documentation.

Responsibilities

• Manage the full account-service process for clients.
• Market to carriers and coordinate with underwriters.
• Prepare quotes and proposals for clients.
• Present proposals to clients and meet with producers.
• Participate in client meetings and renewal discussions.
• Oversee enrollments, changes and policy terms.
• Maintain renewal controls on expirations and binders.
• Respond to client inquiries and resolve issues.
• Maintain organized, accurate client files.

Skills

Client relationship mgmt

Commercial insurance

Interpersonal skills

Oral and written communication

Presentation skills

Team collaboration

Education

High school diploma or GED

College degree preferred

Tools

Microsoft Office Suite

Outlook

Job description

ABOUT HUB

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

The Opportunity

HUB's Customer Service professionals provide critical support to our customers through account management, claims management, day-to-day client oversight, and underwriting services that make us a leading sales and service organization in the insurance industry. Through a robust network of resources, you will be amongst some of the industry's top talent to help guide and support our customer's needs and provide them with innovative solutions.

Our Account Manager II ensures clients receive the service they need to properly manage their insurance policies. Facilitates positive and effective relationships with clients and insurance carrier staff. Acts as the point-of-contact for larger, more complex property accounts.

Duties & Responsibilities

• Manage the entire account-service process
• Market to carriers
• Prepare quotes and proposals
• Prepares/presents proposals to clients
• Participates in client meetings/presentations with Producer(s)
• Oversees the processing of enrollments/changes/terms
• Maintains renewal controls on expirations and binders
• Responds to/resolves escalated client issues
• Check policies/endorsement/audits for accuracy
• Coordinates premium financing and the collection of premiums
• Maintains accurate and organized account files

Knowledge / Skills / Abilities

• Hold a high school diploma/GED (college degree strongly preferred)
• Have at least 5+ years of related commercial lines insurance experience
• Managing the risks for construction clients
• Are currently licensed in good standing
• Demonstrated interpersonal skills with the ability to effectively interact with all levels within the organization
• Demonstrated presentation skills
• Demonstrated oral and written communication skills
• Have the confidence and demeanor to effectively interact with all levels within the organization
• Are computer literate - Microsoft Office Suite and Outlook

WHY CHOOSE HUB

Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

EEOAA Policy

E-Verify Program

The expected salary range for this position is $100,000 - $115,000k depending on geographical location and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.

Department Accounting & Finance

Required Experience: 5-7 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent