Account Manager II

HL Mando America Corporation; Novi (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

HL Mando America Corporation, headquartered in Novi, Michigan, is seeking an Account Manager to serve as the first point of contact for key customers, managing the commercial relationship and driving value.

This role collaborates with engineering and program management to align on quotes, pricing, and strategy, with opportunities for professional growth and a comprehensive benefits package.

Qualifications

• Experience as an Account Manager for a major Tier 1 automotive supplier or similar customer-facing project role.
• Strong communication and relationship-building skills required.
• Bachelor's degree in sales, business, or related field and a proven professional attitude.

Responsibilities

• Manage all aspects of the commercial relationship with assigned customer(s).
• Understand, verify, and track cost and pricing data for informed commercial decisions.
• Receive and review RFQs from customers and prepare quotations.
• Collaborate with colleagues to submit quotations to customers.
• Participate in sales strategy discussions and contribute industry insights.
• Work with Engineering and Program Management to optimize supplier/customer relationships.
• Host customer visits to HL Mando manufacturing plants.

Skills

Account management

Customer relationship

Data analysis

Communication

Education

Bachelor's degree in sales management or related field

Tools

Microsoft Excel

CRM software

Job description

Purpose

HL Mando is a Tier 1 supplier of safety-critical chassis components to the world’s top vehicle manufacturers. There’s a good chance that whatever car you drive, it has our brakes, steering, or suspension components keeping you safe and making your ride comfortable. We have been in business for more than 60 years, we have manufacturing locations on every continent, and we are well-respected in our field.

We are looking for new talent to join our sales team at our North American headquarters in Novi Michigan. This opportunity is for an Account Manager, the first point of contact for several of our key customers, with responsibility for building and maintaining a great relationship with those customers.

Key Responsibilities

(other duties may be assigned as needed)

• Manage all aspects of the commercial relationship with your assigned customer(s)
• Understand, verify, and track cost and pricing data so as to ensure responsible commercial decisions
• Receive and review Requests For Quote from customer(s)
• Collaborate with colleagues to prepare and submit quotations to customer(s)
• Participate in sales strategy discussions, bringing your industry knowledge and the voice of the customer(s)
• Work closely with Engineering and Program Management to optimize supplier/customer relationships
• Host customer visits to HL Mando manufacturing plants

Qualifications

Education and Experience:

• Prior experience as an Account Manager working for a major Tier 1 automotive supplier, or experience in a customer-facing project management role.
• Work or volunteer experience that demonstrates your commitment to hard work, your aptitude to learn new things, and your excellent attitude will all be considered.
• Bachelor's degree in sales management or related field.

Knowledge, Skills And Abilities

• You work tirelessly to find solutions, are incessantly curious, and are excited to solve problems.
• You enjoy playing with data and crunching numbers to find favorable solutions.
• You pay attention to details, and are diligent in following up and closing issues
• You can communicate effectively with people from all walks of life, and at all levels of the organization
• You enjoy building relationships
• Comfortable and proficient with Microsoft Office products, especially Excel
• Excellent verbal and non-verbal communication skills.
• Spanish or Korean language is a plus

Legal Requirements

• Must be at least 18 years of age due to federal labor law requirements.
• Must be legally authorized to work in the United States.

Supervisory Responsibility

None

Working Conditions

Office

Physical Requirements

Ability to sit for extended periods while working at a computer

Remote Work

Based on business needs and management discretion.

Compensation and Benefits

Competitive Salary commensurate with experience. Benefits package includes health, dental & vision insurance, life insurance and other supplemental benefits, 401(k) plan, paid time off, and professional development opportunities.

Equal Opportunity Employer Statement

HL Mando is an equal opportunity employer and value diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or disability status.