Account Manager II

Kelly; Lake Forest (IL); Hybrid; USD 62,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Telemedicine

Term life

Whole life

Accident insurance

Critical illness

Legal plan

Short-term disability

Job summary

Kelly is seeking an Account Manager II in Mettawa, IL to act as the primary liaison between AbbVie Ad Agency and brand teams. The role requires strategic guidance with agency staff and external resources to meet sales goals.

The candidate should have 4–6+ years of total account management experience, plus pharmaceutical industry know-how and excellent communication skills. The position is hybrid with 3 days onsite and 2 days remote.

Qualifications

• Bachelor degree required.
• Total account management experience – 4–6+ years.
• Pharmaceutical industry experience preferred (U.S. and Global).
• In-house ad agency experience a plus.
• Excellent verbal, written communications.
• Ability to manage high-volume projects in a fast-paced creative environment.
• Great collaborator with ability to focus on both the big picture and small details.

Responsibilities

• Serve as primary liaison between AbbVie Ad Agency and brand teams.
• Provide strategic direction and counsel to help brand teams meet business objectives/sales goals.
• Collaborate with agency staff and external resources/suppliers to execute projects.

Skills

Communication skills

Written & verbal

Leadership

Multi-tasking

Conflict resolution

High-volume environment

Education

Bachelor degree

Master’s degree or equivalent experience

Job description

Pay Rate

$45.50/hrs., on W2

Note: Hybrid Schedule 3 days onsite, 2 days remote

Job Title

Account Manager II

Location

Mettawa, IL - 60045

Duration

12+ Months

Shift

M-F, 9am - 5pm

Job Responsibilities

• The Account Manager serves as the primary liaison between the AbbVie Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the Agency’s creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals.

Knowledge / Skills

• Maintain knowledge of AbbVie guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance.
• Possess a thorough understanding of their accounts’ (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.
• Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
• Demonstrate critical creative thinking and problem solving skills.
• Demonstrate clear and concise written and verbal communication skills.
• Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.
• Demonstrate leadership in conflict resolution to facilitate effective outcomes.
• Possess ability to work in a high-volume, rapidly paced environment.

Pharmaceutical Experience

• Demonstrates an understanding of pharmaceutical marketing, product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal

Digital Background

• familiarity with online tools, apps and digital solutions that are critical to success in the pharmaceutical marketing space

PROJECT/PROCESS MANAGEMENT

• Collaborate with the brand team in the development of creative briefs
• Recommend key promotional tactics that align with the strategy and goals of the brand.
• Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.
• Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
• Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
• Develop annual forecasts.
• Conduct financial reconciliations on a monthly basis.
• Track time on a daily basis.

ACCOUNTABILITY / SCOPE

• Reports to AbbVie Ad Agency Group Account Manager
• Partners with creative team on project initiatives
• Accountable for strategic direction creative/tactical execution, compliance to all related guidelines and budget
• Adherence to all company-wide financial policies

Qualifications

• Bachelor degree required
• Master’s degree or equivalent related project or functional experience is desirable
• Total account management experience – minimum of 4-6+ years
• Pharmaceutical industry experience preferred (both U.S. and Global)
• In-house ad agency/ad agency experience a plus
• Excellent communications skills: verbal, presentation, written
• High energy, positive, organized individual who is comfortable in a high-visibility role
• Ability to manage high volume project scope in a fast paced creative environment
• Great collaborator with ability to focus on both the big picture and small details

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Kelly offers eligible employees voluntary benefit plans including:

• medical
• dental
• vision
• telemedicine
• term life
• whole life
• accident insurance
• critical illness
• a legal plan
• short-term disability

As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.