Account Manager, Creative Agency

Allergan; Chicago, Northern (IL, KY); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Long-term incentive programs

Medical/dental/vision insurance

401(k) retirement plan

Job summary

AbbVie is seeking an Account Manager, Creative Agency to lead strategic communications and creative programs across enterprise initiatives. You will translate business goals into compelling communications strategies and manage multi-disciplinary teams to deliver high-impact campaigns.

Ideal candidates bring 10+ years in account leadership, executive-level collaboration, and proven ability to drive growth while maintaining compliance and quality in a fast-paced environment.

Qualifications

• Bachelor's degree in Communications, Marketing, Business, Design, or a related field; Master's degree preferred.
• 10+ years of progressive experience in account management and client services within creative/advertising environments.
• Experience partnering with senior executives and cross-functional teams.

Responsibilities

• Serve as primary account lead, providing strategic counsel and relationship management for key AbbVie initiatives.
• Oversee complex, multi-disciplinary engagements from concept through execution across communications and marketing programs.
• Lead, coach, and develop multidisciplinary teams to deliver high-impact projects on time and within scope.
• Identify growth opportunities, manage budgets/resources, and ensure alignment with AbbVie quality standards.

Skills

Strategic account leadership

Executive stakeholder engagement

People leadership

Budget management

Cross-functional collaboration

Education

Bachelor's degree in Communications, Marketing, Business, Design, or related field

Master's degree preferred

Job description

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, Xand YouTube.

Job Description

Purpose

The Account Manager, Creative Agency is a strategic leader responsible for managing key AbbVie stakeholder relationships and delivering integrated creative, marketing, and communications solutions across enterprise-wide and high-visibility initiatives. Acting as a trusted advisor to executive leaders, including Executive Leadership Team members, C-suite executives, and Executive Communications teams, this role translates complex business objectives into impactful communications strategies and compelling creative programs that drive business results.

Responsibilities

This position serves as the primary account lead to be able to project manage for assigned clients, providing strategic counsel, relationship management, and oversight of complex, multidisciplinary engagements from concept through execution. The Account Manager partners with creative leadership, agency teams, production vendors, and business stakeholders to deliver initiatives that may include executive and corporate communications, organizational change communications, product launches, disease awareness campaigns, employee engagement programs, sales and marketing materials, digital experiences, events, video and multimedia productions, and other enterprise communications initiatives.

The Account Manager provides direction, coaching, mentorship, and performance management as a people leader for account professionals, project managers, creatives, producers, and other cross-functional team members. This leader establishes clear priorities and expectations, fosters accountability, promotes collaboration and professional growth, and creates an environment where innovation, continuous improvement, and exceptional client service thrive.

The Account Manager is also responsible for driving business growth and operational excellence by identifying new opportunities, expanding strategic partnerships, managing agency resources effectively, overseeing financial performance and budgets, and ensuring projects are delivered on time, within scope, and aligned with AbbVie quality and compliance standards. Success in this role requires exceptional executive presence, strong business acumen, outstanding communication and influencing skills, and the ability to lead confidently in complex, fast-paced, and highly visible environments.

Qualifications

• Bachelor's degree in Communications, Marketing, Business, Design, or a related field; Master's degree preferred.
• 10+ years of progressive experience in account management, client services, or account leadership within a creative, advertising, communications, consulting, or in-house agency environment.
• Proven experience partnering directly with Executive Leadership Team members, Executive Communications teams, C-suite executives, and senior business leaders.
• Demonstrated success leading, coaching, mentoring, and developing high-performing multidisciplinary teams.
• Strong expertise in strategic communications, branding, content development, digital communications, marketing, multimedia, and creative program management.
• Experience managing complex cross-functional initiatives, budgets, resource planning, vendor relationships, and executive-level stakeholder engagement.
• Pharmaceutical, healthcare, biotechnology, or other highly regulated industry experience preferred.

Core Competencies

• Strategic Account Leadership & Client Relationship Management
• Executive Leadership & C-Suite Partnership
• People Leadership, Coaching & Talent Development
• Team Building, Performance Management & Accountability
• Executive Communications & Strategic Counsel
• Integrated Marketing & Communications Strategy
• Business Development & Account Growth
• Creative Development & Quality Oversight
• Complex Program & Project Leadership
• Stakeholder Management & Executive Influence
• Budget, Resource & Financial Management
• Negotiation, Collaboration & Problem Solving
• Operational Excellence & Continuous Improvement

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.
• This job is eligible toparticipatein our long-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's sole andabsolutediscretion unless and until paid andmay bemodifiedat the Company’s sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is