Account Manager I

Kelly; Lake Forest (IL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Telemedicine

Term life insurance

Whole life insurance

Accident insurance

Critical illness

Legal plan

Short-term disability

Retirement savings plan

Service bonus

Holiday pay

Transit spending account

Paid sick leave

Job summary

Kelly is seeking an Account Manager I to serve as the primary liaison between the Ad Agency and brand teams in Mettawa, IL. The role features a hybrid schedule (3 days on-site, 2 days remote) and focuses on managing day-to-day relationships to meet business objectives and sales goals.

You will collaborate with the agency’s creative staff, develop briefs, track budgets, and forecast annual results while navigating high-volume projects in a fast-paced environment. 12+ month duration.”

Qualifications

• Bachelor degree required.
• Master’s degree or equivalent related project or functional experience is desirable.
• 2–4+ years of total account management experience.
• Pharmaceutical industry experience preferred (U.S. and Global).
• In-house ad agency experience a plus.
• Excellent communications: verbal, presentation, written.
• High energy, positive, organized; high-visibility role.
• Ability to manage high volume project scope in a fast paced creative environment.
• Strong collaboration; ability to focus on both big picture and small details.

Responsibilities

• Maintain knowledge of guidelines including branding, PromoMats review and corporate compliance.
• Understand accounts’ product attributes, marketing objectives, target audience, competitive environment, and regulatory position.
• Understand the Agency Workflow Process from initiation to archiving.
• Demonstrate creative thinking and problem solving.
• Demonstrate clear written and verbal communication.
• Prioritize and multi-task to enhance productivity and workload management.
• Lead in conflict resolution to facilitate outcomes.
• Work in a high-volume, rapidly paced environment.
• Collaborate with brand team to develop creative briefs.
• Recommend key promotional tactics aligned with strategy and goals.
• Issue client contact reports to communicate key information to stakeholders.
• Review creative development from concept to completion ensuring specs, budgets, timelines.
• Facilitate timely communications to complete projects on time and within budget.
• Develop annual forecasts.
• Conduct monthly financial reconciliations.
• Track time daily.

Skills

Account management

Communication

Collaboration

Organization

Education

Bachelor degree

Master's degree desirable

Job description

Finding a Hybrid job that fits your lifestyle isn't always easy. That's where Kelly comes in. We're seeking an Account Manager I to work at a premier client in Mettawa IL 60045.

Pay rate and Shift

Job Duration: 12+ Month

Shift: 1st Shift, (Hybrid) 3 days a week (Tues-Wed-Thurs) and 2 days remote

Job Summary

The Account Manager serves as the primary liaison between the Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the Agency’s creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals.

Key Responsibilities

• Maintain knowledge of guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance.
• Possess a thorough understanding of their accounts’ (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.
• Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
• Demonstrate critical creative thinking and problem solving skills.
• Demonstrate clear and concise written and verbal communication skills.
• Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.
• Demonstrate leadership in conflict resolution to facilitate effective outcomes.
• Possess ability to work in a high-volume, rapidly paced environment.
• Collaborate with the brand team in the development of creative briefs
• Recommend key promotional tactics that align with the strategy and goals of the brand.
• Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.
• Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
• Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
• Develop annual forecasts.
• Conduct financial reconciliations on a monthly basis.
• Track time on a daily basis.

Qualifications And Experience

• Bachelor degree required
• Master’s degree or equivalent related project or functional experience is desirable
• Total account management experience – minimum of 2 - 4+ years
• Pharmaceutical industry experience preferred (both U.S. and Global)
• In-house ad agency/ad agency experience a plus
• Excellent communications skills: verbal, presentation, written
• High energy, positive, organized individual who is comfortable in a high-visibility role
• Ability to manage high volume project scope in a fast paced creative environment
• Great collaborator with ability to focus on both the big picture and small details

Benefits

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

• Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
• As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.
• In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.