Account Manager II

FedEx; Everett (WA); On-site; USD 30,000 - 44,000; Full time

Job summary

FedEx in Greater North Seattle, WA seeks a sales professional to maintain and deepen customer relationships within an assigned market-based territory. You will focus on small to mid-sized customers and work with internal teams to deliver exceptional service.

The role requires a bachelor's degree or equivalent experience, with strong communication and negotiation skills, and a track record in B2B sales. Travel and data-driven decision making are part of the daily routine.

Qualifications

• Bachelor's degree or 4 years of business-to-business sales experience OR 2 years with FedEx.
• Excellent communication and relationship-building abilities.
• Ability to analyze customer needs and develop solutions.
• Experience with data analysis and retention metrics.

Responsibilities

• Maintain and deepen customer relationships in assigned territory.
• Collaborate with internal teams to ensure seamless customer experience.
• Negotiate pricing within policy parameters; may negotiate strategic pricing for select customers.
• Utilize technology tools and internal systems to support sales activities.
• Perform other duties as assigned.

Skills

Face-to-face sales

Customer relationship management

Communication skills

Solution building

Time management

Organization

Self-motivation

Adaptability

Problem solving

Data analysis

Predictive analytics

Data visualization

Education

Bachelor's degree/equivalent

Tools

PowerPoint

CRM systems

Job description

As a member of a sales team, the sales professional is responsible for maintaining and deepening customer relationships. Provides face-to-face customer contact in an assigned market-based geographic territory (major and metro markets) to achieve personal and company sales goals for small to mid-sized customers.

Essential Functions

• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience
• Mid-level negotiation skills needed to offer fair, competitive market-based pricing within parameters set by FedEx. Will occasionally need to negotiate strategic pricing for select customers.
• Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.
• Performs other duties as assigned

Minimum Education

Bachelor's degree/equivalent (Equivalency reflected under minimum experience)

Minimum Experience (in lieu of bachelor’s degree)

Four (4) years of business-to-business sales experience OR two (2) years of the Company's business-to-business sales experience required.

Knowledge, Skills and Abilities

Excellent Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, History of Relationship Building & Maintaining Strong Client Relationships, Data Analysis & Predictive Analytics for Retention, Experience Leveraging Technology, Drive to Monitor Account Health & Mitigate Risks, & Ensuring Customer Satisfaction and Data Visualization for Success Metrics

Job Conditions

Moderate overnight travel required.

Preferred Qualifications:

Posting closes on: 9/22/2026 at 4:00 PM CST / 5:00 PM EST

Compensation Grade: SP3

Relocation: Relocation assistance may be available based on business need.

Domicile: This position will be domiciled in the Greater North Seattle, WA area. Other surrounding locations will be considered.

The candidate must be domiciled within 50 miles of the listed sales territory.

Pay Transparency:

Pay: Minimum: $2,669.50 /mo. Maximum: $3,969.80 /mo.

Additional Details:

Pay Transparency: The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice bilingual
• Right to Work Notice English / Spanish