Account Manager II

MRI Software; Cleveland (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

DEI groups and employee networks

Health coverage and HSA

401k plan

Parental Leave

PTO + holidays + flex time

Tuition reimbursement

Work from anywhere two weeks per year

Job summary

MRI Software is seeking an Account Manager to join our North America team in Cleveland, focusing on corporate occupier and fixed asset software within Real Estate Technology. You will engage with clients daily to build strong relationships, uncover white space, and cross-sell complementary solutions.

We expect 3+ years of software sales, a proven track record of exceeding targets, and the ability to navigate complex contracting and negotiations.

Qualifications

• 3+ years of software sales experience required.
• Experience selling software and knowledge of Real Estate/Finance preferred.
• Demonstrated track record of exceeding sales targets.
• Effective communication and opportunity identification with clients.
• Ability to work under pressure and meet targets/deadlines.
• Resilience to rejection and drive to improve.
• Knowledge of web tech, CRM, employee self-service and large business apps.

Responsibilities

• Represent MRI and its corporate occupier software solutions.
• Develop knowledge of MRI solutions and target markets.
• Achieve and exceed monthly, quarterly and annual targets.
• Recommend solutions and negotiate terms with clients.
• Coordinate with Professional Services for quotes and proposals.
• Maintain regular contact with customers by phone.
• Handle contracting and sales negotiations.
• Collaborate with Legal, Sales Ops, Marketing, Dev and Implementation teams.
• Maintain forecasting in Salesforce and manage pipeline.
• Prospect new white space opportunities and develop strategic plans.

Skills

Software sales

Real estate domain

Target achievement

Communication skills

Resilience under pressure

CRM knowledge

Technical literacy

Tools

Salesforce

Job description

The Role

We are expanding quickly and are seeking an enthusiastic, hard-working and entrepreneurial individual to join our North America, Account Management Team, focusing on the corporate occupier and fixed asset accounting software market. We are looking to hire an Account Manager to work with our current customers, cross selling and upselling complimentary solutions within Real Estate Technology. This is a great opportunity for someone with at least 3-5 years of experience of selling ‘business to business’ SaaS software solutions. The successful applicant will have a competitive nature and solution orientated approach to sales. You will be engaging with clients daily to build and maintain strong, long-lasting customer relationships and to uncover white space opportunities for us to further earn their business.

You Will

• Professionally represent MRI and our suite of corporate occupier software solutions
• Develop a strong working knowledge of MRI’s corporate occupier solutions and the markets in which we operate
• Achieve and exceed all monthly, quarterly and annual fiscal targets and objectives
• Recommending appropriate solutions and negotiating acceptable terms with the client
• Liaise with Professional Services to produce quotations and proposals
• Maintaining regular contact with your customers via phone
• Handle the contracting process and sales negotiation
• Work closely with other stakeholders within the business such as Legal, Sales Operations, Marketing, Development and the Implementation teams
• Maintain timely and accurate sales forecasts within Salesforce
• Manage your pipeline of opportunities through Salesforce
• Proactively prospect your client base for new white space opportunities
• Develop and implement strategic sales plans to proactively identify and sell new opportunities.

You Have

• 3+ or more years of software sales experience required.
• Experience in selling software and/or knowledge of the Real Estate and Finance preferred as well as the ability to network within the industry.
• Demonstrated track record of exceeding sales targets
• The ability to communicate effectively and to identify sales opportunities among your client base
• Ability to work under pressure and meet agreed targets and deadlines
• Ability to push past rejection to achieve results.
• Demonstrated computer systems knowledge, including web technologies, CRM, employee self- service, a general understanding of larger business system applications.
• Hungry for success, always looking for ways to improve and learn

We’re obsessed with making this the best job you’ve ever had!

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:

• Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
• Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
• Invest in our competitive 401k plan and help set you up for your future
• Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
• Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
• Further your professional development and growth with our generous Tuition Reimbursement offerings
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year

At MRI, our company culture is more than a talking point – it’s what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move!

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.

At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.

Amazing growth requires amazing employees. Are you up to the challenge?

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!