Account Manager II

FedEx; Chicago (IL); On-site; USD 62,000 - 113,000; Full time

Job summary

FedEx is seeking a sales professional to maintain and deepen relationships with small to mid-sized customers in a territory including major and metro markets. The role emphasizes understanding the customer’s business and supply chain, coordinating with internal teams, negotiating pricing, and using technology tools to deliver solutions. Moderate overnight travel is required, and candidates must live within 50 miles of South Holland, IL.

Qualifications

• Bachelor's degree or equivalent.
• 4 years of B2B sales experience or 2 years in FedEx B2B sales.
• Strong communication, analytical, and relationship-building abilities.

Responsibilities

• Maintain and deepen customer relationships in an assigned market territory.
• Coordinate with internal teams to deliver a seamless customer experience.
• Negotiate competitive, market-based pricing; may handle strategic pricing for select customers.
• Leverage PowerPoint and internal tools for proposals and presentations.
• Travel as required to meet with customers and drive sales growth.

Skills

Relationship Building

Solution Selling

Account Management

Negotiation

Data Analysis

Presentation

Education

Bachelor's degree/equivalent

Tools

PowerPoint

Internal Systems

Job description

As a member of a sales team, the sales professional is responsible for maintaining and deepening customer relationships. Provides face-to-face customer contact in an assigned market-based geographic territory (major and metro markets) to achieve personal and company sales goals for small to mid-sized customers.

Essential Functions

• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience
• Mid-level negotiation skills needed to offer fair, competitive market-based pricing within parameters set by FedEx. Will occasionally need to negotiate strategic pricing for select customers.
• Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.
• Performs other duties as assigned.

Minimum Education

Bachelor's degree/equivalent (Equivalency reflected under minimum experience).

Minimum Experience (in Lieu Of Bachelor’s Degree)

Four (4) years of business-to-business sales experience OR two (2) years of the Company's business-to-business sales experience required.

Knowledge, Skills And Abilities

Excellent Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, History of Relationship Building & Maintaining Strong Client Relationships, Data Analysis & Predictive Analytics for Retention, Experience Leveraging Technology, Drive to Monitor Account Health & Mitigate Risks, & Ensuring Customer Satisfaction and Data Visualization for Success Metrics.

Job Conditions

Moderate overnight travel required.

Preferred Qualifications

Logistics Sales experience. B2b Sales experience. Experience negotiating with C-suite executive's/decision makers.

Pay Transparency

Pay: $5,534.38/month - $10,158.33/month

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Additional Details

This is a customer-facing role that requires regular in person meetings. Candidates must live within a 50-mile radius of South Holland, IL or surrounding cities within the territory.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)