Account Manager I, Eats SMB

Uber; San Francisco (CA); On-site; USD 64,000 - 96,000; Full time

Benefits offered by this job

Bonuses

Equity

Uber credits

Job summary

Uber’s Enterprise team in Poland seeks a Senior Key Account Manager to own a major enterprise portfolio and drive marketplace monetization. You will build trust with C-level partners, translate data into compelling business cases, and close high-impact deals that accelerate growth.

You’ll pitch retail media and offers, craft strategic campaigns, and collaborate with operations, marketing, product, and legal teams to deliver scalable solutions that expand Uber Eats’ footprint across key

Qualifications

• 5+ years of commercial experience in e-commerce, retail media, food-delivery marketplaces, or high-growth B2B sales environments.
• Proven track record in active selling and account growth, driving revenue through digital advertising or promotional campaigns.
• Fluency in Polish and English (written and spoken).
• Proficiency in commercial data analysis, including advanced Excel skills, with ability to turn metrics into persuasive sales narratives.

Responsibilities

• Drive Marketplace Monetization: pitch, sell, and expand advertising products and offers across your enterprise portfolio to accelerate partner growth.
• Speak the Language of Benefits: use data and advanced Excel modeling to show partners how much revenue they unlock by investing in Uber's tools.
• Build High-Impact Partnerships: manage relationships with C-level executives, becoming a strategic advisor beyond transactions.
• Master the Sales Lifecycle: manage your pipeline with urgency and discipline amid fast-moving market dynamics.
• Resolve Objections with Grit: lead tough negotiations and create mutual, scalable value despite setbacks.
• Collaborate Cross-Functionally: work with operations, marketing, product, and legal teams to shape proposals and deliver scalable marketplace solutions.

Skills

Active selling

Account growth

Data analysis

Polish language

English language

Tools

Excel

Job description

Senior Key Account Manager, Enterprise (Poland) About the Role

At Uber, we don’t just move people; we move the world. As a Senior Key Account Manager within our Enterprise team in Poland, you are the face of Uber Eats to our most significant marketplace partners. This isn't about maintaining a static portfolio or following a generic playbook—it's about navigating ambiguity, earning trust fast, and solving problems that don’t come with a script.

You will own the growth and success of a massive enterprise portfolio, shifting the conversation from everyday operations to true marketplace monetization. This role is for a resilient, resourceful sales hunter who can confidently pitch retail media, map out high-stakes promotional campaigns, and translate raw data into a clear story of business growth. If you’re energized by the messy reality of doing big things and have the grit to close deals through genuine relationship-building, this is where you’ll grow.

What You’ll Do

• Drive Marketplace Monetization: Actively pitch, sell, and expand the footprint of advertising products (Ads) and promotional strategies (Offers) across your enterprise portfolio to accelerate partner growth.
• Speak the Language of Benefits: Use data and advanced Excel modeling to build a clear financial story, showing partners exactly how much revenue they will unlock by investing in Uber's platform tools.
• Build High-Impact Partnerships: Navigate complex client relationships to earn trust fast with C-level executives, moving beyond transactional accounts to become an indispensable strategic advisor.
• Master the Sales Lifecycle: Manage your pipeline with urgency and discipline, adapting your approach based on fast-moving market dynamics, client needs, and imperfect information.
• Resolve Objections with Grit: Confidently lead tough commercial negotiations, stay resilient through the inevitable “no,” and overcome client pushback by creating mutual, scalable value.
• Collaborate Cross-Functionally: Work closely with operations, marketing, product, and legal teams to shape complex proposals, resolve partner blockers, and deliver marketplace solutions that scale.

Basic Qualifications

• 5+ years of commercial experience in e-commerce, retail media, food-delivery marketplaces, or high-growth B2B sales environments.
• Proven track record in active selling and account growth, specifically driving revenue through digital advertising, marketing solutions, or promotional campaigns.
• Fluency in Polish and English (written and spoken).
• Proficiency in commercial data analysis, including advanced Excel skills, with a demonstrated ability to turn metrics into persuasive sales narratives.

Preferred Qualifications

• • Customer Centricity: Strong emotional intelligence and communication skills, with an innate ability to adjust your style to connect with and influence C-level stakeholders.
  • Market & Platform Expertise: Deep understanding of the Polish food-delivery or retail ecosystem, marketplace dynamics, and competitive landscapes.
  • Perseverance & Creativity: A "go-get-it" attitude with a track record of crafting creative deal structures and staying resilient through long, complex negotiation cycles.

Let’s ride together

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. This isn’t the kind of place where you follow a playbook—it’s where you help write one. If you’re driven by impact, energized by challenge, and ready to shape how the world moves, this is the place for you. What moves us, moves the world—let’s move it forward, together.

The Perks You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Our benefits are designed to take care of you holistically, from wellness and fertility support to monthly Uber credits.

Our Hybrid Work Approach Offices remain key to collaboration and Uber’s culture. Unless approved for full remote work, employees must spend at least Tuesday, Wednesday, and Thursday in-office.

Equal Opportunity at Uber Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.