Associate Enterprise Partner Manager - Grocery & Retail

Uber; San Francisco (CA); On-site; USD 90,000 - 100,000; Full time

Job summary

Uber Eats is seeking an Associate Enterprise Partner Manager to lead strategic merchant partnerships in the Grocery & Retail space. You’ll bridge client goals with Uber’s scale, collaborating with Product, Engineering, and Marketing to unlock growth.

You’ll analyze data, manage complex negotiations, and drive initiatives across teams. You’ll thrive in ambiguity, influence without authority, and own the end-to-end partnership lifecycle in a fast-paced environment.

Qualifications

• 3+ years in sales, account management, partner management, customer success, or a similar client-facing role.
• Experience managing mid-market or enterprise accounts with measurable commercial results.
• Experience analyzing performance data and tracking KPIs.
• Experience supporting contract renewals or commercial negotiations.
• Ability to manage competing priorities in a fast-changing environment.
• Cross-functional initiative coordination experience.
• Bachelor's degree or equivalent practical experience.

Responsibilities

• Build and grow long-term partnerships by understanding what matters most to our strategic grocery and retail customers—not just managing a portfolio.
• Navigate ambiguity and internal complexity to unlock value for clients, serving as the go-to person to unblock processes across Product, Operations, and Legal.
• Bring your analytical A-game to build business models and perform deep-dive analyses that provide actionable insights and track the success of key growth initiatives.
• Drive and support key strategic initiatives across business teams, wearing many hats to help teammates and ensure we are driving toward the best possible outcome.
• Communicate clearly and negotiate confidently with enterprise partners and senior stakeholders, influencing without authority to align stakeholders on shared goals.
• Manage pipelines and partnership lifecycles with discipline, ensuring all deadlines are met while maintaining a focus on the big-picture strategic impact.

Skills

Sales experience

Account management

Partner management

Customer success

Cross-functional coordination

Data analysis

Contract negotiations

Education

Bachelor's degree or equivalent

Tools

SQL

Advanced spreadsheets

Job description

About the role and team

Uber Eats is looking for a sharp, highly motivated Associate Enterprise Partner Manager to join our Grocery & Retail (G&R) team. In this role, you will be the primary advocate for our most strategic merchant partners, bridging the gap between their business goals and Uber's massive scale. You will work in a high-stakes, cross-functional environment where performance and operational excellence are non-negotiable, and your work directly impacts how millions of people access grocery and retail services every day.

Success here requires a unique blend of analytical rigor and relationship-building. This isn't a typical account management role; you will navigate deep ambiguity, manage complex data sets, and influence stakeholders across Product, Engineering, and Marketing to unlock growth. If you are a self-starter who values ideas over hierarchy, possesses an insatiable appetite for learning, and thrives in a fast-paced environment where you must make smart decisions with imperfect information, this is where you will grow.

What you’ll do

• Build and grow long-term partnerships by understanding what matters most to our strategic grocery and retail customers—not just managing a portfolio.
• Navigate ambiguity and internal complexity to unlock value for clients, serving as the go-to person to unblock processes across Product, Operations, and Legal.
• Bring your analytical A-game to build business models and perform deep-dive analyses that provide actionable insights and track the success of key growth initiatives.
• Drive and support key strategic initiatives across business teams, wearing many hats to help teammates and ensure we are driving toward the best possible outcome.
• Communicate clearly and negotiate confidently with enterprise partners and senior stakeholders, influencing without authority to align stakeholders on shared goals.
• Manage pipelines and partnership lifecycles with discipline, ensuring all deadlines are met while maintaining a focus on the big-picture strategic impact.

Basic Qualifications

• 3+ years of experience in sales, account management, partner management, customer success, consulting, or a similar client-facing role.
• Experience managing mid-market or enterprise accounts and delivering measurable commercial results.
• Experience analyzing performance data and tracking multiple goals or KPIs.
• Experience supporting or leading contract renewals or commercial negotiations.
• Ability to manage competing priorities in a fast-changing environment.
• Experience coordinating cross-functional initiatives that deliver measurable results.
• Bachelor's degree or equivalent practical experience.

Preferred Qualifications

• Experience in grocery, CPG, retail, e-commerce, or marketplaces.
• Ability to use data to influence decisions; SQL or advanced spreadsheet skills are a plus.
• Understanding of key commercial drivers, including growth, retention, and product adoption.
• Experience with partner launches, integrations, or joint business planning is a plus.

For Chicago, IL-based roles: The base salary range for this role is USD $81,000 per year - USD $90,000 per year.

For Dallas, TX-based roles: The base salary range for this role is USD $81,000 per year - USD $90,000 per year.

For New York City, NY-based roles: The base salary range for this role is USD $90,000 per year - USD $100,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD $90,000 per year - USD $100,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.