Account Manager I-Commercial Lines

Sunstar Insurance Group LLC; Gulf Shores (AL); On-site; USD 42,000 - 65,000; Full time

Job summary

Sunstar Insurance Group LLC in Gulf Shores, AL is seeking a service and sales support professional for its commercial lines book. You will assist with new and renewal submissions, market new business, and review policies for accuracy and completeness while maintaining confidentiality of client information.

We value strong computer skills, experience with agency management software (EPIC preferred), and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Experience with EPIC or similar agency management software.
• Experience with multiple lines of commercial coverage.
• Strong computer proficiency; Microsoft Office.
• Excellent organizational and communication skills.
• Self-starter with problem-solving abilities.
• At least one professional insurance designation preferred.

Responsibilities

• Manages the service and sales support for assigned book of commercial lines business.
• Assists with all new and renewal submissions.
• Markets new business and current accounts in a timely manner.
• Review Policies for accuracy and completeness.
• Review client policy transactions to verify they are in accordance with company guidelines.
• Documents all activity related to a customer/policy in agency management system.
• Maintains confidentiality of all information related to clients, agency, employees, companies, or as appropriate, other information.
• Provides prompt, accurate, and courteous service to customers, producers, and company personnel.
• Improves insurance skills and knowledge by seeking out educational opportunities.

Skills

Microsoft Office

EPIC agency software

Commercial lines experience

Customer service

Communication skills

Job description

• Manages the service and sales support for assigned book of commercial lines business
• Assists with all new and renewal submissions
• Markets new business and current accounts in a timely manner
• Review Policies for accuracy and completeness
• Reviews client policy transactions to verify they are in accordance with company guidelines
• Documents all activity related to a customer/policy in agency management system
• Maintains confidentiality of all information related to clients, agency, employees, companies, or as appropriate, other information
• Provides prompt, accurate, and courteous service to customers, producers, and company personnel
• Improves insurance skills and knowledge by seeking out educational opportunities

Desired Skills:

• Possesses strong computer knowledge and skills including experience with Microsoft Office programs as well as agency management software experience
• EPIC agency management system software experience strongly preferred
• Experience working with multiple lines of commercial coverage
• Fosters a proactive relationship with customers and company representatives
• Possesses excellent organizational and technical skills, is a problem solver and self-starter
• Demonstrates positive customer service and sales skills, internally and externally, with effective communication, respect, and integrity
• Has the ability to perform multiple tasks in a complex working environment accurately and proficiently
• At least one professional insurance designation preferred

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.