Account Manager I

Trace3; United States; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plans

401(k) retirement plan with employer match

Competitive compensation

Training and development programs

Work-life balance with generous paid time off

Job summary

Trace3 is seeking an Account Manager I for the Midwest region to drive sales of technology solutions. The role involves managing the entire sales cycle, from prospecting to closing deals. Candidates should have at least 5 years of experience in enterprise-level sales, preferably with Fortune 750 clients, and a strong understanding of IT operations. The position offers competitive compensation, comprehensive benefits, and opportunities for growth in a collaborative and inclusive work culture.

Qualifications

• Minimum of 5 years’ experience selling enterprise-level technology solutions.
• History of selling to Fortune 750 companies preferred.
• Excellent understanding of IT operations in enterprise-level corporations.

Responsibilities

• Drive business line revenue by prospecting and qualifying new opportunities.
• Ensure optimal client satisfaction throughout the engagement.
• Lead proposed solutions and collaborate with delivery teams.

Skills

Sales experience

Communication skills

Financial acumen

Organizational skills

Proactive approach

Job description

Job Summary

The Account Manager I, Midwest will be responsible for prospecting, developing, and closing sales opportunities in the Midwest Region. This position will sell technology solutions in core competencies of storage, security, virtualization, backup, networking, innovation, cloud, and data intelligence services. The account manager must understand how technology enables businesses to develop strategies and meet objectives, and will be involved in the entire sales cycle, including leading meetings to discuss key business and technology issues, assessing clients' needs, and identifying the products/solutions that best meet those needs.

Essential Functions

• Drive business line revenue within assigned territory and accounts; discover, prospect, and qualify new opportunities as well as cross‑sell and up‑sell opportunities within existing customer base.
• Supervise and ensure optimal client satisfaction throughout the entire life cycle of the engagement by providing Trace3 “Total Customer Experience.”
• Represent Trace3 to the customer in all sales‑related matters and understand the customer’s business, product requirements, and industry challenges.
• Lead the proposed solution including transitioning the build and implementation to the delivery team, and remain engaged with the client while becoming a “thought leader” for the next opportunity.
• Build and maintain in‑depth knowledge of Trace3’s products, services, partners, and markets.
• Direct complex sales cycles—account mapping, development of high‑level relationships, account strategies, and business cases.
• Communicate Trace3’s value proposition to varying technical and non‑technical clients, including executive C‑level management, VP, and Director levels, and end‑users.
• Establish strong and lasting relationships with key stakeholders and decision makers in client organizations.
• Work closely with the client to understand and manage their expectations while simultaneously working closely with the Trace3 team to ensure delivery.

Required Qualifications

• Minimum of 5 years’ experience as an individual contributor selling enterprise‑level professional/technology services, managed services, or end‑user solutions.
• History of successfully selling into Fortune 750 companies preferred; industry knowledge of IT services and products.
• Experience preparing, writing, creating, and delivering value‑add sales solution presentations and proposals.
• Experience in security, cloud, or data intelligence sales is a huge plus.
• Excellent understanding of business environments and challenges of IT operations in an enterprise‑level corporation.
• Strong understanding of how clients use technology to meet business objectives.
• Strong financial and business acumen with understanding of a multi‑faced business operation.
• Excellent oral, written communication and presentation skills with an ability to present technical issues, training sessions, and demos to C‑Level executives and non‑technical audience.
• Highly organized, detail‑oriented, excellent time‑management skills and able to effectively prioritize tasks in a fast‑paced, high‑volume, and evolving work environment.
• Ability to approach customer and sales requests with a proactive and consultative manner; listen and understand user requests and needs and effectively deliver.
• Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment.
• Motivated self‑starter who loves to solve challenging problems.
• Ability to travel; hold a valid driver’s license.

Perks

• Comprehensive medical, dental, and vision plans for you and your dependents.
• 401(k) retirement plan with employer match, 529 college savings plan, health savings account, life insurance, and long‑term disability.
• Competitive compensation.
• Training and development programs.
• Major offices stocked with snacks and beverages.
• Collaborative and cool culture.
• Work‑life balance and generous paid time off.

Equal Opportunity & Diversity

At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.

As an equal opportunity employer, Trace3 bases all employment decisions on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.

Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.

Contact

If you require a reasonable accommodation to complete the application process or participate in an interview, please email [e-mail].