Account Manager (Hybrid)

Cella Inc; Lake Forest (IL); On-site; USD 55,104 - 57,859; Full time

Job summary

Cella in Lake Forest, IL is seeking an Account Manager to serve as the primary liaison between the client’s ad agency and brand teams. You will manage day‑to‑day relationships, work with the agency’s creative staff and external resources, and provide strategic direction to meet brand objectives and sales goals.

This long‑term role has potential to become permanent. The candidate should have 4–6+ years in account management, with pharma industry experience preferred, and strong communication and

Qualifications

• Bachelor degree required; Master’s degree or equivalent related project or functional experience desirable.
• 4–6+ years total account management experience.
• Pharmaceutical industry experience preferred (both U.S. and Global).
• In-house or ad-agency experience a plus.
• Excellent verbal, presentation, and written communication skills.
• High energy, positive, organized individual comfortable in a high-visibility role.
• Ability to manage high-volume project scope in a fast-paced creative environment.
• Great collaborator with a focus on both big picture and small details.

Responsibilities

• Maintain knowledge of Client's guidelines including corporate branding, PromoMats review and corporate compliance.
• Possess a thorough understanding of accounts (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.
• Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
• Demonstrate critical creative thinking and problem-solving skills.
• Demonstrate clear and concise written and verbal communication skills.
• Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.
• Demonstrate leadership in conflict resolution to facilitate effective outcomes.
• Possess ability to work in a high-volume, rapidly paced environment.

Skills

Verbal communication

Written communication

Presentation skills

Collaboration

Time management

Leadership

Conflict resolution

Detail oriented

Education

Bachelor degree

Master’s degree or equivalent

Job description

Location & Compensation

Location: Mettawa, Illinois
Job Type: Contract
Compensation Range: $40 - 42 per hour

About the Role

Our client in the biopharmaceutical space is looking for an Account Manager to join their team! The Account Manager serves as the primary liaison between the client's ad agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the agency's creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives and sales goals. The role is long‑term with the potential to become permanent.

Qualifications

• Bachelor degree required; Master’s degree or equivalent related project or functional experience desirable.
• Minimum of 4‑6+ years total account management experience.
• Pharmaceutical industry experience preferred (both U.S. and Global).
• In‑house or ad‑agency experience a plus.
• Excellent verbal, presentation, and written communication skills.
• High energy, positive, organized individual comfortable in a high‑visibility role.
• Ability to manage high‑volume project scope in a fast‑paced creative environment.
• Great collaborator with a focus on both big picture and small details.

Key Responsibilities

• Maintain knowledge of Client's guidelines including corporate branding, promotional material development, PromoMats review and corporate compliance.
• Possess a thorough understanding of accounts (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.
• Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
• Demonstrate critical creative thinking and problem‑solving skills.
• Demonstrate clear and concise written and verbal communication skills.
• Demonstrate the ability to prioritize and multi‑task to enhance productivity and manage workload.
• Demonstrate leadership in conflict resolution to facilitate effective outcomes.
• Possess ability to work in a high‑volume, rapidly paced environment.

Project / Process Management

• Collaborate with the brand team in the development of creative briefs.
• Recommend key promotional tactics that align with the strategy and goals of the brand.
• Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.
• Review creative development of a project from concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
• Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
• Develop annual forecasts.
• Conduct financial reconciliations on a monthly basis.
• Track time on a daily basis.

Accountability / Scope

Reports to Ad Agency Group Account Manager. Partners with creative team on project initiatives. Accountable for strategic direction, creative/tactical execution, compliance to all related guidelines and budget, and adherence to all company‑wide financial policies.

Additional Information

If you do not have ad‑agency AND pharmaceutical experience, you will not be considered. Preferred for candidates to be hybrid in Mettawa, IL but open to remote for a stellar candidate.

EEO Statement

PLEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including medical, prescription, dental, vision, AD&D, and life insurance offerings, short‑term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.

Job ID: JN -012026-123005#

About this company: Cella is an award‑winning leader in consulting, staffing and managed solutions for creative, marketing, digital and proposal development teams.

Location/Region: Lake Forest, IL (60045)