Account Manager & HR Services

JS Benefits Group; Newtown (PA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

JS Benefits Group, a regional employee benefits and HR consulting firm, is seeking a full-time Account Manager & HR Services in Newtown, PA. The hybrid role blends client-facing service, benefits administration, renewal coordination, and HR consulting to help employer clients optimize their programs.

You will manage a portfolio of employer clients, prepare benefit proposals, coordinate with carriers, track plan performance, and support compliance, onboarding, and education sessions.

Qualifications

• Client relationship and account management skills to support employer clients.
• Experience with group health and ancillary benefits, and HR compliance knowledge.
• Analytical and detail-oriented with plan data, premiums, and enrollment reports.
• Strong written and verbal communication for clear client interactions.
• Proficiency with Microsoft Office and CRM/benefits platforms; ability to learn new systems.
• Experience in employee benefits, insurance, or HR support roles is beneficial.
• Hybrid work capability, able to collaborate both on-site in Newtown and remotely.
• SHRM certification or Insurance license is helpful.

Responsibilities

• Manage a portfolio of employer clients and serve as primary contact for benefit plan administration and renewal coordination.
• Prepare benefit proposals and renewal presentations for clients.
• Coordinate with insurance carriers and solution partners; track plan performance.
• Respond to client inquiries promptly and maintain accurate client records in internal systems.
• Support HR consulting activities, including compliance, employee communications, onboarding materials, and education sessions.
• Collaborate with internal teams to deliver tailored benefit strategies and contribute to process improvements.

Skills

Client relationships

Benefits & HR consulting

Analytical & organizational

Communication & presentation

MS Office & CRM

HR benefits/HR support experience

Hybrid work ability

SHRM/Insurance licensing helpful

Education

Bachelor’s degree in Business, HR, Finance, or related field

Job description

Company Description

JS Benefits Group is an Employee Benefits and HR Consulting firm that helps employers control healthcare costs while building competitive benefit programs to attract and retain talent. The firm partners primarily with small and mid-size employers across Pennsylvania, New Jersey, Delaware, New York, Maryland, and surrounding regions. Working with more than 30 leading insurance carriers and solution providers, JS Benefits Group designs tailored benefit strategies aligned with each employer’s workforce, goals, and growth plans. Core services include health, dental, vision, life and disability insurance, voluntary benefits, cost containment strategies, HR compliance and consulting, wellness programs, and executive benefits. The company emphasizes strategic benefit design, cost control, and long-term partnerships to help employers offer meaningful benefits while managing healthcare as a major business expense.

Role Description

This full-time Account Manager & HR Services role is a hybrid position based in Newtown, PA, with flexibility for work from home. The individual in this role will manage a portfolio of employer clients, serving as a primary point of contact for benefit plan administration, renewal coordination, and ongoing service requests. Day-to-day responsibilities include preparing benefit proposals and renewal presentations, coordinating with insurance carriers and solution partners, tracking plan performance, and ensuring timely resolution of client inquiries. The role also supports HR consulting activities such as assisting clients with compliance requirements, employee communications, onboarding materials, and benefit education sessions. Additional tasks may include maintaining accurate client records in internal systems, collaborating with internal team members to deliver tailored benefit strategies, and contributing to process improvements that enhance client experience.

Qualifications

• Client relationship and account management skills, including the ability to build trust, manage multiple stakeholders, and provide proactive service to employer clients.
• Benefits and HR consulting skills, such as knowledge of group health and ancillary benefits, basic understanding of HR compliance, and experience supporting employee benefits administration.
• Analytical and organizational skills, including comfort working with plan data, premiums, and enrollment reports, as well as strong attention to detail and time management.
• Communication and presentation skills, including clear written communication, confident verbal interactions with clients and carriers, and the ability to explain benefits in accessible language.
• Technical skills, including proficiency with Microsoft Office (Excel, Word, PowerPoint) and CRM or benefits administration platforms, with the ability to learn new systems quickly.
• Relevant experience in employee benefits, insurance, or HR support roles; prior work with small and mid-size employers or insurance carriers is highly beneficial.
• Bachelor’s degree in Business, Human Resources, Finance, or a related field, or equivalent combination of education and experience.
• Ability to work effectively in a hybrid environment, maintaining responsiveness and collaboration both on-site in New
• SHRM Certified - Helpful and Insurance Licensed