Account Manager, Higher Education Academia (East Coast)

Clarivate Analytics US LLC; Trenton (NJ); Remote; USD 65,000 - 100,000; Full time

Job summary

An established industry player is seeking an Account Manager to join their dynamic sales team focused on higher education. This role offers a unique opportunity for an experienced sales professional to leverage their skills in a collaborative environment, driving growth and client satisfaction. You will coordinate sales activities, work closely with product specialists, and manage account plans to ensure long-term revenue growth. With a commitment to innovation and excellence, this company provides the tools and support necessary to succeed in a competitive landscape. If you are passionate about sales and eager to make an impact, this is the perfect opportunity for you.

Qualifications

• 5+ years of direct field sales experience.
• Bachelor's degree required; advanced degree preferred.

Responsibilities

• Own territory and account plan coordination.
• Focus on new and renewal business to expand footprint.
• Lead RFP coordination and manage portfolio forecast.

Skills

Sales Experience

Client Relationship Management

Technical Troubleshooting

Salesforce

MS Office (Excel, Word, PowerPoint)

Education

Bachelor's Degree in a Related Field

Advanced Degree in Library Science

Tools

Salesforce

MS Office

Job description

We are looking for an Account Manager, Higher Education Academia (East Coast) to join our Academia and Government sales team.Reporting to the Senior Director, Segment Sales the Account Manager will lead and coordinate sales activity, utilizingexpertise and other resources such as product specialists, client relationship managers and field marketing teams to meet and exceed sales targets.This is an amazing opportunity for someone with prior sales experience within A&G. If you have experience in this area, we would love to speak with you.

About You - experience, education, skills, and accomplishments.

• Bachelor's degree in a related field

• 5+ years of experience as a direct field sales professional.

It would be great if you also had . . .

• Advanced degree in Library Science or related field.

• Experience with MS Office (Excel, Word and PowerPoint) and technical troubleshooting tools.

• Certifications pertinent to the sales profession.

• Previous experiences with Salesforce or similar tools.

What will you be doing in this role?

• Own the assigned territory and individual account plan coordination, working closely with product specialists, trainers, and renewal teams to develop an overall account plan to grow long term revenue.

• Influence and motivate others in a matrixed sales organization (particularly those who do not directly report to the Account Manager) to support and drive towards shared goals.

• Focus on new and renewal business as part of expanding Clarivate's footprint within the account; typically serves as primary point to engage client.

• Lead RFP coordination and development as needed; seeking opportunities to unite multiple RFP or current investments and collaborating with product specialists as appropriate.

• Manage full portfolio forecast (renewals and new business) including specialty products and content; works closely with product specialist and support teams to ensure forecast accuracy.

• Maintain a good working knowledge of products especially in core content where there are no specialists.

• Lead content demonstrations, engaging product specialists as appropriate for product-specific demonstrations.

• Maintain awareness of all proposals, and as account plan warrants may lead discussion with client.

• Ensure account plan is making progress and is aligned to other objectives in the account.

• Manage the overall health of the account; coordinating routine checkpoints, handling business reviews, participating in new product roadmap discussions, and engaging in client meetings.

• Ensure client satisfaction and issues are resolved; relying on product specialists to drive specialty product issues and working with colleagues in customer services and technical support.

• Enter leads and new activity into SalesForce.com to ensure collaboration and full communication.

About the Team

You will be working with a wider network of sales and account-focused team members based throughout the globe to support you with retaining and growing your accounts including, but not limited to, Product Sales, Customer Success, Customer Education, and Professional Services.

Hours of Work

This is a full-time permanent remote position. Travel up to 50%

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.