Account Manager

Lockton; Chicago (IL); On-site; USD 75,000 - 105,000; Full time

Job summary

Lockton is seeking an Account Manager to support and grow our Employee Benefits Practice in Chicago. You will service client needs, market services, manage vendors, and coordinate projects to exceed client expectations.

Ideal candidates have 3+ years in health & welfare benefits, strong Excel/PowerPoint skills, and ability to collaborate across teams. Travel may be required; flexible hours to meet client needs are common in this role.

Qualifications

• Bachelor's degree in Business Administration or related field; equivalent experience considered.
• Minimum of 3 years in health & welfare/employee benefits insurance carrier, brokerage, or consulting.
• Experience marketing and servicing employee benefit programs.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).
• Excellent verbal and interpersonal communication skills; ability to travel.

Responsibilities

• Service designated book of health & welfare business including client service, marketing, vendor management, project management, claims and administration.
• Manage service/project plan timeline for each client as developed by the account executive.
• Support account executive in scheduling and preparing client meetings.

Skills

Client relations

Account management

Employee benefits

Vendor management

Project management

Education

Bachelor's degree in Business Administration

Tools

Microsoft Excel

PowerPoint

CRM systems

Job description

Your Responsibilities

Lockton is seeking an eager, driven Account Manager, who will bring a fierce commitment to supporting the efforts of building new relationships, exceeding client expectations, and pushing our Employee Benefits Practice to new heights in the marketplace. The Account Manager will be responsible for servicing and marketing the needs of Lockton clients. Collaboration and a willingness to support your colleagues is imperative, as is a true love for building and nurturing relationships, both internal and external.

Responsibilities

• Services designated book of health & welfare business as relating to client service, marketing, vendor management, project management, claims and administration.
• Effectively manage service/project plan timeline for each client as developed by the account executive.
• Support account executive in the scheduling and preparation of client meetings
• Request and manage receipt of all renewals from carriers.
• Draft “Line of Coverage and Revenue Summary” for account executives.
• Manage carrier/vendor responses to questions during bid solicitation.
• Ensure all necessary contracts/documents are executed in a timely fashion.
• Review SPD, certificates, policies and contracts for accuracy.
• Initiate and manage all administration activity related to implementing a new carrier (i.e. contract reviews, implementation meetings/calls, carrier introductions, etc.).
• Preparation of RFPs, annual compliance calendar for clients, routine claim summary/aggregate reports, initial claim projections (when appropriate) and employee communication material (enrollment guides, annual enrollment meeting presentations, CEO letters, etc.).
• Ensure internal compliance issues are addressed, including (but not limited to): compensation disclosure; service agreements; broker of record letters; business associate agreements.

Compensation And Benefits

Lockton Companies LLC is committed to offering competitive pay and benefits and complies with all relevant state/local pay transparency laws. The entry base salary offered for this opportunity may vary, and is contingent upon candidate education, skills, abilities, essential competencies, experience, professional designations, unique qualifications, and geographic location.

Performance Bonus: This role may be eligible for an annual performance bonus, based upon the financial performance of the organization and the individual contributions of the Associate.

Check out Lockton Benefits Offerings Here

Qualifications

• Bachelor's Degree in Business Administration or related field and/or years of experience equivalent
• Must have previous health & welfare/employee benefits insurance carrier or brokerage/consulting experience and a minimum of 3 years' industries experience.
• Experience in marketing and servicing the employee benefit programs.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Strong verbal and interpersonal communication skills required.
• Understands industry trends and governmental regulations.
• Ability to complete continuing education requirements as needed.
• Ability to attend company, department, and team meetings as required, including industry training sessions.
• Ability to travel by automobile and aircraft.
• Ability to work outside of normal business hours as needed.