Account Manager: Growth, Service & Collections

Rent-A-Center; Ardmore (OK); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical/dental/vision insurance

401(k) with company match

Flexible Spending Accounts

Job summary

Rent-A-Center in Ardmore, OK is seeking an Account Manager to oversee rental accounts, deliver premium customer service, and drive sales growth. You will handle deliveries, pickups, and follow-ups while maintaining store standards and safety compliance.

The role emphasizes strong communication, relationship-building, and the ability to manage account health and payments across multiple customer touchpoints. Full-time position with opportunities for advancement.

Qualifications

• High school diploma or equivalent required.
• At least 18 years of age.
• Valid driver’s license with clean record preferred.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts and build strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete routes for deliveries, pickups, and follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all safety and operational guidelines.

Skills

Strong communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center in Ardmore, OK is seeking an Account Manager to oversee rental accounts, deliver premium customer service, and drive sales growth. You will handle deliveries, pickups, and follow-ups while maintaining store standards and safety compliance.

The role emphasizes strong communication, relationship-building, and the ability to manage account health and payments across multiple customer touchpoints. Full-time position with opportunities for advancement.