Account Manager - Great Lakes

ZF Friedrichshafen AG; Auburn Hills (MI); Remote; USD 103,000 - 130,000; Full time

Job summary

Join a leading company as an Aftermarket Account Manager, where you will enhance customer relationships and drive satisfaction in the mobility sector. This remote role focuses on managing key accounts across multiple states, ensuring premium service and strategic product development. Ideal candidates will have a strong technical sales background and be adept in negotiation and relationship management. Enjoy a collaborative environment with a commitment to diversity and inclusion.

Benefits

Annual Incentive Plan

Paid Time Off

401k Plan

Health Care Benefits

Paid Holidays

Supportive collaborative team environment

Qualifications

• 6+ years of experience in technical/sales background, preferably in heavy truck industry.
• Ability to travel 50% - 75% of the time.

Responsibilities

• Lead the request for quotation process for customer requests.
• Ensure responsiveness to customer needs and expectations.
• Support all negotiations with customers, including contracts.

Skills

Negotiation

Relationship management

Presentation

Commercial understanding

Education

Bachelor’s degree in Business

Bachelor’s degree in Engineering

Tools

Microsoft Office Suite

Excel

Job description

Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you’ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!

Country/Region: US

Location:

Auburn Hills, MI, US, 48326

Job Description

About the Team: The Aftermarket Account Manager will be responsible for maintaining ZF as a preferred and reliable partner by managing all dimensions for assigned Aftermarket region/accounts. The focus is on continuously improving customer satisfaction and further enhancing the customer/supplier relationship through translation of the voice of the customer into the right customer strategy and serving as the central conduit for all customer related activities.

This is a remote position that supports a sales region covering the following states: Illinois, Wisconsin and Minnesota
***Candidates residing in the Western Chicago area are strongly preferred***

What you can look forward to as an Aftermarket Account Manager:

• Lead the request for quotation process for all customer requests.
• Ensure the organization is responsive to customer needs, expectations and requests and communicate these throughout our organization.
• Strengthen the account team fulfilling all internal and external expectations.
• Maintain product development strategies in the Business Units to fulfill customer and market needs.
• Initiate and implement campaigns, projects, and customer events as required.
• Support all negotiations with the customers, including contracts and promotional programs.
• Deliver premium service levels across the value chain from product development, through manufacturing, to delivery.

Your Profile as an Aftermarket Account Manager:

• Bachelor’s degree in Business, Engineering, or related field; an equivalent combination of education and experience will be considered.
• 6+ years of experience in technical/sales background, preferably in the heavy truck industry, automotive market, or Aftermarket sales
• Commercial Vehicle experience is highly preferred.
• Proficient in Microsoft Office Suite, including Excel Outlook and Teams; Strong Excel skills required.
• Deep commercial understanding of the assigned region and/or customers.
• Excellent presentation skills.
• Negotiation/Relationship management skills.
• Ability to travel 50% - 75% of the time.

The expected base compensation for this role is $103,800.00 - $129,800.00 annually. Actual base compensation within the identified range will vary based on factors relevant to the position.

Why you should choose ZF:

• Annual Incentive Plan
• Paid Time Off
• 401k Plan
• Health Care Benefits
• Paid Holidays
• A supportive collaborative team environment
• Supportive Employee Groups and community outreach activities

Be part of our ZF team as Account Manager - Great Lakes and apply now!

DIVERSITY COMMITMENT:
Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.

With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility.

Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran

What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.