Account Manager - Food & Bev

Square; Orlando (FL); On-site; USD 50,000 - 90,000; Full time

Job summary

An innovative company is seeking a dynamic sales professional to enhance customer relationships and drive revenue growth. In this role, you will engage with a diverse customer base, particularly in the Food and Beverage sector, to understand their needs and provide tailored solutions. Your expertise in sales and account management will be crucial in cross-selling and upselling products, ensuring clients receive exceptional service. If you are passionate about leveraging technology to empower small and medium-sized businesses, this opportunity offers a chance to make significant contributions to a forward-thinking organization.

Qualifications

• 3+ years of experience in Sales or Account Management.
• Strong skills in managing client relationships and closing sales.

Responsibilities

• Grow and retain a multi-million dollar GPV customer base.
• Cross-sell and upsell products by discovering customer leads.

Skills

Sales

Account Management

Client Relationship Building

Organizational Skills

Analytical Skills

Communication Skills

Knowledge of Technology

Food and Beverage Industry Knowledge

Job description

Job Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

You will:

• Be responsible for growing and retaining a multi-million dollar GPV customer base
• Understand Food & Beverage customer needs to help achieve their business goals through Square
• Cross-sell and upsell products and features by discovering customer leads
• Effectively and strategically address customer concerns and issues
• Help grow our managed accounts program through multiple seller touch points
• Work with our Sales, Support, and Product teams to ensure customers have the best experience across all aspects of Square
• Support account management peers by taking on a product specialization, becoming an expert on a product or process, and delivering feedback to PMs

You have:

• 3+ years of experience in Sales, Account Management, or a related field
• Experience discovering and closing sales opportunities and building client relationships
• Experience managing a pipeline to achieve revenue targets
• Excellent organizational, analytical, written, and verbal communication skills
• Passion and knowledge about how new technologies can better serve small and medium-sized businesses
• Experience within the Food and Beverage industry is preferred