Account Manager - Fast-Track Growth & Customer Impact

Rent-A-Center; Ripley (WV); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Flexible Spending Accounts

Health Savings Accounts

Job summary

Rent-A-Center in Ripley, WV is hiring for an Account Manager who will manage rental accounts, deliver exceptional customer service, and drive account performance. You will complete deliveries and pickups, build customer relationships, and contribute to sales growth while adhering to RAC values.

The role includes early-stage collections, maintaining showroom standards, and safely handling merchandise. A high school diploma, valid driver's license, and strong communication skills are required.

Qualifications

• High school diploma or equivalent required.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Customer service

Communication

Reliability

Education

High school diploma or equivalent

Job description

Rent-A-Center in Ripley, WV is hiring for an Account Manager who will manage rental accounts, deliver exceptional customer service, and drive account performance. You will complete deliveries and pickups, build customer relationships, and contribute to sales growth while adhering to RAC values.

The role includes early-stage collections, maintaining showroom standards, and safely handling merchandise. A high school diploma, valid driver's license, and strong communication skills are required.