Account Manager (Facilities Maintenance)

ZipRecruiter; Charlotte (NC); Hybrid; USD 55,000 - 75,000; Full time

Job summary

A leading company in property maintenance is seeking a candidate to manage work orders for commercial clients. Ideal candidates will bring experience in vendor management, scheduling, and excellent multitasking skills. This position allows for a hybrid-remote schedule and offers competitive benefits.

Benefits

Quarterly bonus incentive program

Annual profit sharing

Medical, vision, and dental

401(k)

Qualifications

• Experience managing multiple clients and work orders for commercial properties.
• Basic familiarity with construction trades and repairs.
• Able to self-manage and effectively use time.

Responsibilities

• Overall work order management and administration for multiple clients.
• Communicate schedules and provide updates.
• Manage vendor and subcontractor relationships.

Skills

Multitasking

Communication

Detail oriented

Tools

MS Office

Fexa

Corrigo

ServiceChannel

Yardi

Job Nimbus

Job description

Job DescriptionJob Description

Modern Construction Services serves a variety of businesses and clients nationwide, managing and scheduling maintenance needs, renovations, upfits, and a wide range of tasks like electrical repairs, plumbing issues, HVAC maintenance, cleaning, and emergency repairs.

After an initial training period, this position does offer a hybrid-remote (work from home) schedule.

In addition to the base salary, position offers an on-target bonus incentive.

Ideal candidate will have experience managing work orders for various commercial property maintenance clients, including all interior and exterior trades, plumbing, electrical, general repairs.

Candidate will have excellent multitasking skills, work with a sense of urgency, be detail oriented, with experience managing vendors, quoting, quality control, scheduling, consistent communication and team player.

Requirements

• Overall work order management, support and administration of multiple commercial clients nationwide.
• Communicate schedules, provide daily/weekly updates and reports.
• Vendor and subcontractor management.
• Ensure proper safety protocols are followed, manage change orders.
• Manage project resources to meet deadlines.
• Ensure proper profit margins are attained.

Qualifications:

• Basic familiarity with construction trades and repairs.
• Experience managing multiple clients with multi-site work-orders and projects.
• Familiarity with a facility work order management system (ie., Fexa, Corrigo, ServiceChannel, Yardi, Job Nimbus).
• Able to self-manage and make efficient use of time, meet deadlines.
• Experience managing project budgets and schedules.
• Excellent communication skills.
• Ability to participate in on-call rotation.
• Ability to plan, organize and manage vendors, direct labor and subcontractors.
• Positive, collaborative attitude.
• Proficiency using computers and software to include MS Office products, Outlook, Excel.
• Ability to pass MCS pre-screening employment policies (background, drug test).
• Ability to learn and follow company policies and protocols.

Benefits

• Quarterly bonus incentive program and annual profit sharing
• Medical, vision, and dental.
• Flexible Spending Account (FSA), Health Saving Account (HSA).
• Employer-paid Basic Term Life Insurance, Short- and Long-term insurance.
• Voluntary supplemental life insurance.
• 401(k)