Account Manager, Executive Accounts

Gannett | USA TODAY NETWORK; United States; Remote; USD 65,000 - 75,000; Full time

Job summary

LocaliQ in the United States is seeking a client-focused, data-driven Account Manager who loves digital marketing and building strong customer relationships.

You will serve as a trusted marketing partner to our clients, oversee campaigns across paid search, programmatic display, social media, digital and print media, and use performance insights to recommend strategies that support each client’s business goals.

Qualifications

• 3+ years of client-facing account management or customer success experience.
• 2+ years of hands-on experience with digital advertising campaigns.
• Strong understanding of digital marketing channels such as Google Ads/PPC, programmatic display, paid social, email marketing, lead generation, and digital analytics.
• Ability to interpret campaign performance data and turn it into recommendations clients can easily understand and act on.
• Strong relationship-building skills with the confidence to lead client conversations and navigate challenging situations.
• Excellent written and verbal communication skills.
• A proactive, curious mindset with strong analytical and problem-solving skills.
• Ability to manage multiple clients, priorities, and deadlines in a fast-paced environment.
• Comfort working collaboratively across Sales, Operations, Optimization, and other internal teams.
• Working knowledge of Excel and PowerPoint.
• Google Ads and/or Google Analytics experience or certification is highly valued.

Responsibilities

• Own and grow client relationships, serving as the primary post-sale point of contact and trusted marketing advisor.
• Partner with Sales and campaign optimization teams to understand client goals and develop strategies designed to maximize performance and ROI.
• Manage client expectations and maintain proactive, transparent communication throughout the campaign lifecycle.
• Lead regular performance conversations, translating campaign data and marketing metrics into clear insights and actionable recommendations.
• Evaluate campaign performance and identify opportunities to improve results across paid search, display, social, digital, and print channels.
• Recommend new strategies, products, and tactics based on evolving client needs and marketing trends.
• Help clients understand not just what their campaigns are doing, but why it matters to their business.
• Collaborate with internal digital solutions, optimization, and ad operations teams to resolve challenges and deliver against client objectives.
• Ensure clients receive a cohesive marketing experience across multiple channels and solutions.
• Identify opportunities to strengthen client partnerships, improve campaign outcomes, and support long-term retention and growth.
• Stay current on emerging digital marketing trends, platforms, technologies, and best practices.

Skills

Client management

Digital advertising

Data interpretation

Relationship building

Communication

Education

Bachelor's degree

Tools

Excel

PowerPoint

Google Ads

Google Analytics

Job description

LocaliQ is looking for a client-focused, data-driven Account Manager who loves digital marketing and building strong customer relationships.

In this role, you’ll serve as a trusted marketing partner to our clients, helping them get the most from their advertising investment. You’ll oversee campaigns across channels including paid search, programmatic display, social media, digital and print media, using performance insights to recommend strategies that support each client’s business goals.

You’ll collaborate closely with Sales, campaign optimization, digital solutions, and ad operations teams to deliver an exceptional client experience. If you enjoy combining relationship management, digital marketing strategy, and data-driven problem solving, this is an opportunity to make a meaningful impact across a diverse portfolio of businesses.

What You’ll Do

• Own and grow client relationships, serving as the primary post-sale point of contact and trusted marketing advisor.
• Partner with Sales and campaign optimization teams to understand client goals and develop strategies designed to maximize performance and ROI.
• Manage client expectations and maintain proactive, transparent communication throughout the campaign lifecycle.
• Lead regular performance conversations, translating campaign data and marketing metrics into clear insights and actionable recommendations.
• Evaluate campaign performance and identify opportunities to improve results across paid search, display, social, digital, and print channels.
• Recommend new strategies, products, and tactics based on evolving client needs and marketing trends.
• Help clients understand not just what their campaigns are doing, but why it matters to their business.
• Collaborate with internal digital solutions, optimization, and ad operations teams to resolve challenges and deliver against client objectives.
• Ensure clients receive a cohesive marketing experience across multiple channels and solutions.
• Identify opportunities to strengthen client partnerships, improve campaign outcomes, and support long-term retention and growth.
• Stay current on emerging digital marketing trends, platforms, technologies, and best practices.

What You’ll Bring

• 3+ years of client-facing account management or customer success experience, ideally within advertising, media, marketing, or a related industry.
• 2+ years of hands-on experience with digital advertising campaigns.
• Strong understanding of digital marketing channels such as Google Ads/PPC, programmatic display, paid social, email marketing, lead generation, and digital analytics.
• Ability to interpret campaign performance data and turn it into recommendations clients can easily understand and act on.
• Strong relationship-building skills with the confidence to lead client conversations and navigate challenging situations.
• Excellent written and verbal communication skills.
• A proactive, curious mindset with strong analytical and problem-solving skills.
• Ability to manage multiple clients, priorities, and deadlines in a fast-paced environment.
• Comfort working collaboratively across Sales, Operations, Optimization, and other internal teams.
• Working knowledge of Excel and PowerPoint.
• Google Ads and/or Google Analytics experience or certification is highly valued.

You’ll Thrive Here If You

• Love building relationships and becoming a trusted resource for your clients.
• Get excited about using data to uncover opportunities and improve marketing performance.
• Can translate complex digital marketing concepts into simple, compelling client conversations.
• Enjoy collaborating with multiple teams to solve problems and get results.
• Are comfortable in an environment where technology, products, and client needs continue to evolve.
• Take ownership, communicate proactively, and look for solutions before problems escalated.
• Are naturally curious about what drives customer engagement and business growth.

Education & Experience

A bachelor’s degree in Marketing, Advertising, Business, Communications, or a related field is preferred. We also value relevant professional experience and demonstrated success in digital marketing and client relationship management.

#LI-REMOTE
#LOCALiQ
#LI-LL

The annualized base salary for this role will be $65 000,00 - $75,000.00. Variable compensation is not reflected in these figures and based on the role may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable.