Account Manager - Entry Level - On-site

Usi Insurance; Indianapolis (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

An established industry player is seeking an Account Manager to drive business development and nurture customer relationships in a dynamic logistics environment. This role involves identifying new customers, managing accounts, and ensuring operational efficiencies while meeting performance metrics. The ideal candidate will thrive in a fast-paced setting, showcasing their sales acumen and customer service expertise. Join a team that values initiative and teamwork, and make a significant impact in the logistics marketplace.

Qualifications

• Minimum 2 years of sales and customer service experience.
• Logistics industry knowledge preferred.

Responsibilities

• Understand prospective clients’ shipping requirements and manage a sales pipeline.
• Develop and execute strategies for account growth while maintaining freight standards.

Skills

Sales Experience

Customer Service

Logistics Knowledge

Organizational Skills

Problem-Solving

Job description

Job Location

Indianapolis, IN; Tempe, AZ; Charlotte, NC; Chicago, IL; Tampa, FL - On-site

Introduction

Today’s logistics marketplace is an ever-changing landscape where you can make your mark. Spot provides the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.

About The Role

Our Account Managers leverage Spot’s services and freight solutions to identify potential new customers, nurture relationships, and build lasting partnerships. Responsibilities include prospecting, communicating, quoting, developing, operating, and maintaining customer accounts.

Additional Information

• $45,000 base pay with potential commission within the first year.
• This is a non-exempt position under the Fair Labor Standards Act and is eligible for overtime.
• On-site work required 5 days a week in Indianapolis, Indiana.

Job Responsibilities

1. Business Development: Understand prospective clients’ shipping requirements and manage a sales pipeline through cold calls and communication.
2. Customer Growth: Develop and execute strategies for each account to ensure continuous, profitable growth while maintaining our freight standards.
3. Relationship Management: Serve as a resource for customers on service offerings, market trends, and industry standards. Provide accurate quotes and develop strategies to address client challenges.
4. Freight Operations: Ensure operational efficiencies through load building, scheduling, issue escalation, and capacity securement. Collaborate with Carrier Sales to find the best options.
5. Performance Results: Meet or exceed sales, margin, revenue, and customer service KPIs.
6. Communication: Maintain proactive communication with customers to fulfill commitments, exceed expectations, and resolve shipment issues.

Qualifications

• Minimum 2 years of sales and customer service experience.
• Logistics industry knowledge preferred.

Skills

• Ability to perform in a fast-paced environment and meet performance metrics.
• Entrepreneurial spirit, motivation, and competitiveness.
• Strong organization and attention to detail.
• Adaptability, multi-tasking, and a sense of urgency.
• Decisiveness, problem-solving, and issue resolution skills.

How to Apply

*Career opportunities and referrals on this site are for current Evans Scholars and ESF network members.

Apply via Spot's online portal. After applying, email your resume to Dan Puglisi (ESF Sr. Director, Career Services) for a referral.