Account Manager, Enterprise

StackAdapt Inc.; United States; Hybrid; USD 88,000 - 121,000; Full time

Benefits offered by this job

Health benefits from day one

401K/retirement savings

Generous PTO including birthday leave

Home office reimbursement

WeWork membership (optional)

Training and onboarding

Parental leave

Team events

Job summary

StackAdapt is seeking an experienced Enterprise Client Services professional in the United States to manage a portfolio of enterprise clients across multiple verticals. You will work with Account Executives to lead RFPs, proposals, and presentations, and drive upsells of StackAdapt features to existing customers.

You will design campaign strategies, provide actionable reporting, and optimize performance to meet KPIs while engaging in frequent client meetings and training sessions.

Qualifications

• 5+ years in real time bidding/programmatic advertising.
• Experience running Google Ads, Facebook Ads, or through a DSP as self-serve user.
• Proven success in managing client relationships and growing revenue.
• Experience with multi-million dollar budgets.
• Experience in the RFP process; cross-functional collaboration; client presentations.
• Skilled at upselling to unlock new revenue streams.
• Ability to grasp and communicate technical platform concepts.
• Willingness to travel to meet clients.

Responsibilities

• Act as the main point of contact for your client portfolio across verticals.
• Lead RFPs, proposals, and presentations to enterprise brands and agencies.
• Drive upsells of StackAdapt features and channels.
• Design unique campaign strategies within the StackAdapt platform.
• Provide regular reporting on goals; deliver strategic optimizations to meet KPIs.
• Perform deep client mapping and account planning.
• Set up traffic campaigns on StackAdapt DSP; implement third-party tags and pixels.
• Identify upsell opportunities; develop tools, procedures, and reports to increase efficiency.
• Analyze performance to optimize campaigns and identify new opportunities.
• Attend in-person and virtual meetings, QBRs, and training.

Skills

RTB / programmatic

Google Ads

Facebook Ads

Client relationship mgmt

Budget mgmt $10M+

RFP process

Upselling revenue

Technical platform knowledge

Travel ability

Tools

DSP platforms

Third-party tags

Pixel troubleshooting

Job description

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.

Reporting to the Manager of Enterprise Client Services, you’ll play an integral role in managing client relationships, driving adoption of the StackAdapt platform, overseeing campaign management, and identifying account expansion opportunities across Enterprise brands and agencies. You’ll work closely with Account Executives and Ad Operations Specialists to maximize campaign ROI for our customers.

What You'll Be Doing:

• Act as the main point of contact for your portfolio of clients across a wide range of verticals
• Work alongside your Account Executives in leading the RFP process, proposals and presentations to Enterprise brands and agencies
• Drive up-sells of StackAdapt features and channels to existing customers
• Design unique campaign strategies within the StackAdapt platform
• Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIs
• Deep client mapping and account planning expertise
• Set up/traffic advertising campaigns on the StackAdapt DSP, including third party tag implementation and pixel creation/troubleshooting
• Participate in the identification of upselling opportunities and improve services such as the development of tools, procedures and reports aimed to increase efficiency
• Optimize campaigns and recommend new opportunities by analyzing campaign performance on a regular basis
• In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education

What You'll Bring to the Table:

• 5+ years experience in Real Time Bidding/programmatic expertise (DSP, Ad Network)
• Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user
• Proven success in managing client relationships and assisting in growing revenue
• Experience working with multi-million ($10M+) dollar budgets
• Experience in the RFP process; putting together proposals, working cross-functionally internally, and presenting concepts to clients
• Skilled up-selling to unlock new revenue streams across your book of business
• The ability to grasp and communicate technical concepts and platform-based knowledge
• Flexibility to travel to meet with clients

The compensation range listed for this role reflects the expected base salary for candidates located in the posting country based on a global rate. It is informed by market data and the approved budget for this position. StackAdapt maintains different compensation ranges for roles across other countries and regions, and final offers will be aligned to the candidate’s current location. We do not ask candidates about current or prior salary history, and we will not use such information, if volunteered, in setting an offer.

This range represents base salary only. Depending on the role, candidates may also be eligible for additional compensation such as annual bonuses, commissions, equity awards, and a comprehensive benefits package.

• The final compensation offer will be determined by a variety of factors, which may include, but are not limited to: the candidate's specific experience, technical skills, knowledge, abilities, and relevant education, licensure, and certifications.
• Other business factors, such as organizational needs and budget alignment, may also be considered in the final offer.

Base Salary Band

$88,000 - $121,000 USD

StackAdapter's Enjoy:

• Highly competitive salary
• Retirement/ 401K/ Pension Savings globally
• Competitive Paid time off packages including birthday's off!
• Access to a comprehensive mental health care program
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, books etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave program
• A friendly, welcoming, and supportive culture
• Our social and team events!

Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.

StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability, superpower status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt.

StackAdapt is committed to providing an inclusive and accessible recruitment process. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require an accommodation, please let us know.

We use artificial intelligence (AI) to streamline the resume reviews of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions.

About StackAdapt

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