Account Manager, Enterprise

Jobtailor

Illinois

Hybrid

USD 120,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Hybrid work model

Job summary

Grubhub is seeking an experienced Enterprise Account Manager to own and scale a portfolio of high-value enterprise accounts. You will develop multi-quarter plans, nurture C-suite relationships, and architect marketing solutions that drive advertising revenue across Grubhub's product suite.

You will lead data-driven performance reviews, translate partner needs into product requests, mentor junior teammates, and operate in a hybrid office setting three days per week, with expectations for

Qualifications

Bachelor's Degree or equivalent practical experience.
6-10 years of experience in Enterprise Account Management, Strategic Partnerships, Ad Sales, or Digital Marketing Sales.
B2B, SaaS, or Marketplace experience preferred.
Proven success meeting and exceeding commercial goals, especially upselling, cross-selling, and driving advertising or marketing revenue.
Ability to navigate internal tools, adapt to shifting product landscapes, and pivot strategies based on market trends.
Exceptional communication and presentation skills with experience influencing external executive stakeholders.
Proactive problem-solving and continuous self-development.
Passion for generating creative business ideas.
Must be able to work in the office 3 days per week under the hybrid model.
Wonder does not sponsor applicants for employment visa status for this role.

Responsibilities

Own, protect, and scale a book of business consisting of Grubhub's highest-value enterprise accounts.
Develop and execute comprehensive, multi-quarter account management plans focused on long-term value creation, brand alignment, and relationship health.
Cultivate client-first relationships with senior stakeholders while balancing merchant advocacy with Grubhub's business interests.
Anticipate enterprise-level risks, market shifts, and competitive threats, and engineer solutions to protect account health.
Pitch and sell bespoke advertising space, in-app promotions, and integrated marketing campaigns.
Conduct advanced data analysis and performance reporting to demonstrate marketing ROI and unlock additional ad spend.
Understand market dynamics and identify restaurant-by-restaurant or regional growth opportunities.
Design personalized marketing solutions that scale across enterprise accounts.
Maintain expert-level knowledge of Grubhub's product suite, tools, and advertising ecosystem.
Lead advanced product demonstrations and technical troubleshooting sessions for C-suite and enterprise stakeholders.
Translate partner needs into feature requests and enhancements for Product and Engineering teams.
Influence cross-functional teams and contribute to organizational strategy with data-backed recommendations.
Mentor junior account management team members and guide onboarding processes.
Plan and execute work independently with minimal supervision while aligning major decisions with executive leadership.

Skills

Enterprise Account Management

Strategic Partnerships

Ad Sales

Digital Marketing Sales

Data Analysis

Education

Bachelor's Degree

Tools

Grubhub Product Suite

Advertising Ecosystem

Internal Tools

Job description

Own, protect, and scale a book of business consisting of Grubhub's highest-value enterprise accounts
Develop and execute comprehensive, multi-quarter account management plans focused on long-term value creation, brand alignment, and relationship health
Cultivate client-first relationships with senior stakeholders while balancing merchant advocacy with Grubhub's business interests
Anticipate enterprise-level risks, market shifts, and competitive threats, and engineer solutions to protect account health
Pitch and sell bespoke advertising space, in-app promotions, and integrated marketing campaigns
Conduct advanced data analysis and performance reporting to demonstrate marketing ROI and unlock additional ad spend
Understand market dynamics and identify restaurant-by-restaurant or regional growth opportunities
Design personalized marketing solutions that scale across enterprise accounts
Maintain expert-level knowledge of Grubhub's product suite, tools, and advertising ecosystem
Lead advanced product demonstrations and technical troubleshooting sessions for C-suite and enterprise stakeholders
Translate partner needs into feature requests and enhancements for Product and Engineering teams
Influence cross-functional teams and contribute to organizational strategy with data-backed recommendations
Mentor junior account management team members and guide onboarding processes
Plan and execute work independently with minimal supervision while aligning major decisions with executive leadership

Requirements

Bachelor's Degree or equivalent practical experience
6-10 years of experience in Enterprise Account Management, Strategic Partnerships, Ad Sales, or Digital Marketing Sales
B2B, SaaS, or Marketplace experience preferred
Proven success meeting and exceeding commercial goals, especially upselling, cross-selling, and driving advertising or marketing revenue
Ability to navigate internal tools, adapt to shifting product landscapes, and pivot strategies based on market trends
Exceptional communication and presentation skills with experience influencing external executive stakeholders
Proactive problem-solving and continuous self-development
Passion for generating creative business ideas
Must be able to work in the office 3 days per week under the hybrid model
Wonder does not sponsor applicants for employment visa status for this role

Core Competencies

Demonstrates expertise in Enterprise Account Management and Strategic Partnerships, with a strong focus on driving advertising revenue through tailored marketing solutions and advanced data analysis. Proven ability to cultivate relationships with senior stakeholders and influence cross-functional teams to achieve organizational goals.

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