Account Manager, Enterprise

Wonder Group, INC; Chicago (IL); Hybrid; USD 66,000 - 82,000; Full time

Benefits offered by this job

Equity

401(k)

Medical plan

Dental plan

Vision plan

Paid time off

Parental leave

Job summary

Grubhub is seeking an Account Manager, Enterprise to manage and grow our most valuable merchant portfolio. You will act as a strategic consultant, balancing client needs with Grubhub’s goals to maximize ROI and long-term revenue.

In this hybrid role, you will lead multi-quarter plans, drive bespoke advertising solutions, and partner closely with senior stakeholders to ensure ongoing retention and growth across enterprise accounts.

Qualifications

• Bachelor’s Degree or equivalent practical experience.
• 6-10 years of experience in Enterprise Account Management, Strategic Partnerships, Ad Sales, or Digital Marketing Sales (B2B, SaaS, or Marketplace experience preferred).
• Proven success meeting and exceeding commercial goals, specifically in upselling, cross-selling, and driving ad/marketing revenue.

Responsibilities

• Own, protect, and scale a book of business consisting of Grubhub's highest-value enterprise accounts.
• Develop and execute multi-quarter account management plans focused on long-term value creation, brand alignment, and relationship health.
• Drive incremental revenue by pitching and selling bespoke advertising space, in-app promotions, and integrated marketing campaigns tailored to partner goals.
• Conduct advanced data analysis and performance reporting to demonstrate marketing ROI, leveraging insights to unlock additional ad spend.

Education

Bachelor’s Degree or equivalent practical experience

Job description

About the Opportunity

The Account Manager, Enterprise is a high-impact, revenue-driving role responsible for managing and growing Grubhub’s most valuable enterprise-level brand and merchant portfolios. This role blends top-tier relationship management with consultative selling, focusing heavily on driving merchant growth through tailored advertising, co-marketing strategies, and innovative product adoption. Operating with a high degree of autonomy, you will act as a strategic consultant to your partners, maximizing their ROI while securing long-term retention and sustainable revenue growth for Grubhub.

The Impact You Will Make

Strategic Account Management & Retention

Portfolio Growth: Own, protect, and scale a book of business consisting of Grubhub's highest-value enterprise accounts.

Long-Term Strategy

Develop and execute comprehensive, multi-quarter account management plans focused on long-term value creation, brand alignment, and relationship health.

Healthy Advocacy

Cultivate "client-first" relationships with senior stakeholders, confidently balancing advocacy for the merchant with Grubhub’s business interests to establish a trusted, healthy partnership.

Risk Mitigation

Proactively anticipate enterprise-level risks, market shifts, and competitive threats, engineering creative solutions to protect account health.

Advertising & Marketing Revenue Generation

Consultative Selling

Drive incremental revenue by pitching and selling bespoke advertising space, in-app promotions, and integrated marketing campaigns tailored to partner goals.

Performance Optimization

Conduct advanced data analysis and performance reporting to demonstrate marketing ROI, leveraging insights to unlock additional ad spend.

Hyper-Local Customization

Deeply understand market dynamics to uncover restaurant-by-restaurant or regional growth opportunities, designing personalized marketing solutions that scale across the enterprise.

Product & Technical Leadership

Subject Matter Expert

Maintain an expert-level, "sales-engineer" understanding of Grubhub’s product suite, tools, and advertising ecosystem.

Demos & Troubleshooting

Confidently lead advanced product demonstrations and technical troubleshooting sessions for C-suite and enterprise-level stakeholders.

Internal Liaison

Act as a critical feedback loop, synthesising partner needs and translating them into actionable feature requests and enhancements for the internal Product and Engineering teams.

Leadership & Collaboration

Influence & Visibility

Meaningfully contribute to organizational strategy by influencing cross-functional teams and making data-backed cases for new initiatives.

Mentorship

Serve as a leader within the account management org, mentoring junior team members, guiding onboarding processes, and reinforcing Grubhub’s core value proposition.

Operational Excellence

Work independently with minimal supervision, planning and executing your own work while aligning major, business-impacting decisions with executive leadership.

What You Bring To The Table

Education

Bachelor’s Degree or equivalent practical experience.

Experience

6-10 years of experience in Enterprise Account Management, Strategic Partnerships, Ad Sales, or Digital Marketing Sales (B2B, SaaS, or Marketplace experience preferred).

Track Record

Proven success meeting and exceeding commercial goals, specifically in upselling, cross-selling, and driving ad/marketing revenue.

Strategic Agility

Ability to easily navigate internal tools, adapt to shifting product landscapes, and pivot strategies based on market trends.

Communication

Exceptional communication and presentation skills, with a track record of influencing high-caliber, external executive stakeholders.

Problem Solving

A self-starter mentality characterized by proactive problem-solving, continuous self-development, and a passion for generating creative business ideas.

As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role.

Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you.

#LI-Hybrid

We reward our Sales positions with competitive pay. For this role, we offer uncapped commission with a base salary range as outlined below.

• New York: $72,640 - $90,800 ($91,000 - $113,500 OTE range)
• Illinois: $65,920 - $82,400 ( $82,500 - $103,000 OTE range)

Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

Benefits

The benefits applicable to this role include a competitive compensation package with equity and a 401(k). We also offer a choice of medical, dental, and vision plans, company paid short and long term disability coverage, paid time off including flexible time off for exempt employees, paid vacation for non-exempt employees, paid sick leave in compliance with applicable law in addition to paid parental leave, discounted meals and exclusive perks across the Wonder family of brands. Eligibility, effective dates, and available plan options vary by employment classification and location. To learn more about benefits for this role, visit our Careers page here.

Final Note

At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know. We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.

Join Our Team At Grubhub

We champion restaurants from coast to coast. Restaurants sit at the heart of communities. It’s our mission to strengthen their roots, deepen their connections, and increase the positive impact they have on people and society. Grubhub, part of Wonder, delivers the best local, authentic cuisine right to diners’ doors—and new customers and billions in revenue to local businesses. Featuring over hundreds of thousands of merchants in over 4,000 cities nationwide, our innovative technology, user-friendly platforms, and streamlined delivery capabilities have made us an industry leader in the world of online food ordering. Since we opened our doors in 2004, Grubhub has been opening doors all across the country. Bakery doors in Hyde Park, jibarito joint doors in Queens, and doors of opportunity all across the country. Join our team and help us open more.