Account Manager - Corporate (B2B, Reputation)

DJE Holdings; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

A leading global communications marketing firm is seeking a Senior Account Manager with expertise in Corporate PR and media strategies. The ideal candidate will manage client communications, supervise junior staff, and advocate for quality across all projects, driving new business and ensuring excellent client outcomes.

Qualifications

• Proven track record in prioritising workload.
• Experience in Corporate PR agency.
• Ability to manage client deliverables.

Responsibilities

• Developing and implementing media and stakeholder engagement strategies.
• Producing content for various media forms.
• Financial management across accounts.

Skills

Excellent verbal and written skills

Media handling skills

Collaborative

Creative problem solver

Financial management

Job description

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.

At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.

About the Company

We are a leading global communications marketing firm helping business and organisations evolve, promote, and protect their brands and reputations. We are independent and family owned, which allows us the freedom to deliver original thinking and invest in our clients.

In India, there are more than 300 employees based in our offices in Gurgaon, Mumbai & Bangalore. We create award-winning creative communication programmes for our clients and have deep expertise and advise on consumer trends, research, analytics and insights, corporate reputation, health, technology, capital markets, crisis, energy, and government affairs.

About the Team

We are India’s leading Corporate Reputation team. We create commercial value by delivering campaigns and advisory work for companies and brands that operate in the full glare of the public spotlight and whose reputations shape their businesses.

We have deep industry expertise and advise on integrated media strategy, digital and content production, crisis planning & response, litigation & legal affairs, employee engagement & advocacy, research & analytics, capital markets and government affairs.

We take pride in delivering exceptional work for our clients but, at our core, we are a non-hierarchical team who like to spend time together in and out of the office. We are relentlessly collaborative, and supported by leadership who champion and celebrate our collective achievements

The role

We are looking for an ambitious, proactive, and motivated individual with solid Corporate PR agency experience, able to lead day-to-day management of accounts. The Senior Account Manager role requires a candidate capable of driving every aspect of creating and implementing client communications programmes, developing and implementing media and stakeholder strategy, as well as assisting with overall financial management – forecasting, hours allocation for team members, project and plan budgeting, and managing service levels.

The candidate will be responsible for overseeing quality and operational performance of accounts, ensuring work quality and deadline adherence for junior members of teams, and providing close coaching and development. We are looking for someone who has the experience and gravitas to present confidently and expertly to clients, serving as the day-to-day contact where appropriate and providing counsel from an informed point of view.

Key Responsibilities

• Serving as the daily client contact across accounts, earning the trust of senior stakeholders to deliver day to day work as well as providing proactive counsel on new approaches or ideas to meet clients’ broader objectives
• Developing and implementing media and stakeholder engagement strategies, demonstrating understanding of the Indian media landscape
• Practical and solid understanding of the earned, owned, paid and social media space and how to incorporate these channels into client plans for holistic communications programmes
• Producing content, including op-eds written on behalf of high-profile individuals, press releases, social content, narrative and messaging documents, and PowerPoint presentations
• Playing a key role in the research, competitor analysis, planning and development of campaigns and driving these forward
• Overseeing quality and operational performance of accounts, ensuring work quality and deadline adherence for junior members of teams, providing close coaching and development
• Financial management across accounts, including forecasting, budgeting, tracking, and acting upon over-service
• Excellent media handling skills, confident speaking to the media and able to provide informed counsel to clients when developing stories or handling complex issues
• Driving forward new business opportunities, from the research and planning phase to developing proposals and pitching to prospects

The ideal candidate for this role will have/be:

• Desire to work as part of a large team in a busy, fast paced and highly motivated working environment
• Excellent verbal and written skills, ability to articulate point of view with confidence and gravitas
• Proven track record in prioritising workload as well as supporting junior team members
• Ability to balance ‘quick hits’ and longer-term strategy and understanding the difference
• Team player, collaborative, non-hierarchical
• Ability to manage both up and down and take overall responsibility of day to day client deliverables
• Experience of integrating with different practices / teams on cross-business work, ability to work collaboratively with a variety of people to meet client expectations
• Interest in current affairs, news, international business, and consumes media in all forms
• A creative problem solver
• A delivery-driven manager, with ability to take responsibility of tasks and accounts
• A desire to share previous expertise and experience to enhance work of the team
• Keen to carve out distinctive role and use own initiative to help the running of the team
• Entrepreneurial spirit - willingness to ‘get stuck in’ and make the most of opportunities
• #LI-SD1

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.