Account Manager Continence Care - North UK/Scotland

Convatec; United States; Remote; USD 74,000 - 100,000; Full time

Benefits offered by this job

Company car

Competitive salary and bonus

Excellent benefits

Training & development

Collaborative culture

Job summary

Convatec is seeking an Account Manager Continence Care to drive sustainable territory growth across North UK/Scotland, delivering education, training, and formulary strategies with clinical and commercial stakeholders. This field-based role involves 90% customer facing activity, four days in the field weekly, and an overnight requirement.

You will build relationships with Continence Nurses, Urology Nurses, and other healthcare professionals, support product evaluations, and ensure uptake of

Qualifications

• Proven clinical and sales experience in medical devices, healthcare or pharma.
• Ability to collaborate across cross-functional teams to achieve objectives.
• Degree educated or equivalent, ideally with a scientific/healthcare or nursing background.
• Highly motivated, resilient, and results-oriented with objective achievement.
• Excellent communication, influencing and relationship-building skills.
• Strong territory planning, account management and opportunity management skills.
• Able to analyze data and translate insights into actions driving growth.
• Commercial acumen and financial accountability.
• Full driver's license and ability to work in the UKI.

Responsibilities

• Develop and maintain strong relationships with prescribing and clinical stakeholders across acute and community care.
• Initiate and support product evaluations with hospital and community settings.
• Drive product uptake following formulary approvals and local guideline inclusion.
• Maximise opportunities by ensuring pull-through of approved formularies and pathways.
• Increase access to Convatec brands via formulary inclusion and guideline development.
• Deliver training to ensure safe, effective use of Convatec products.
• Plan and execute local educational initiatives and clinical activities.
• Deliver against performance metrics and maintain compliance with policies and regulations.
• Utilise CRM to record all customer interactions and opportunities.

Skills

Clinical experience

Sales experience

Cross-functional collaboration

Account planning

Data analysis

CRM experience

Microsoft Excel

PowerPoint

Word processing

Driver's license

Education

Degree in science/healthcare or nursing

Tools

CRM software

Microsoft Excel

PowerPoint

Word

Job description

Описание: The primary function of the Account Manager Continence Care is to deliver sustainable territory growth through effective engagement with clinical and commercial stakeholders across community and acute care settings. The role is responsible for driving product adoption through education, training, formulary implementation, pathway development, and the successful pull-through of approved initiatives. The Account Manager Continence Care works closely with, and under the strategic direction of the Strategic Partnership Manager across targeted ICBs to support formulary wins, drive product adoption and oversee clinical evaluations, delivering sustainable Convatec product growth. This is a field-based role with a company car and approximately 90% customer facing. 4 days per week in the field at a minimum with overnight requirements.

Territory: North UK/Scotland

• - Develop and maintain strong relationships with key prescribing and clinical stakeholders across acute and community care settings, including Continence Nurses, Urology Nurses and other specialist healthcare professionals.
• - Initiate and support product evaluations within hospital and community settings in partnership with the Clinical Development Manager.
• - Drive product uptake and utilisation following formulary approval and inclusion within local guidelines.
• - Maximise commercial opportunities by ensuring effective pull-through of approved formularies, pathways, and clinical initiatives.
• - Increase access to key Convatec brands through successful formulary inclusion, guideline development, and stakeholder engagement.
• - Demonstrate a high level of clinical, product, and market knowledge across key therapy areas.
• - Develop and execute robust account plans aligned to Strategic Partnership Managers regional & ICB / HB strategies
• - Protect and grow existing business through effective stakeholder management and partnership working.
• - Deliver training to ensure the safe, effective and appropriate use of Convatec products.
• - Support the Clinical Development Manager in the delivery of audits and the collection of real-world evidence and outcomes data.
• - Plan and implement local educational initiatives, service improvement projects, and clinical activities that support business growth and customer objectives.
• - Achieve agreed performance metrics and Sales Force Effectiveness (SFE) standards while maintaining full compliance with company policies, the Standards of Business Conduct and Ethics, and all relevant industry regulations.
• - Utilise CRM systems effectively, ensuring all customer interactions, opportunities and activities are recorded accurately and in line with company KPIs.

Требования:

Proven clinical experience and background proven sales experience within the medical device, healthcare or pharmaceutical industry, with experience selling into primary and/or secondary care environments. Demonstrated ability to collaborate effectively across cross-functional teams to achieve shared business objectives. Degree educated or equivalent, ideally with a scientific, healthcare or nursing background. Highly motivated, resilient, and results-oriented, with a strong desire to achieve and exceed objectives. Excellent communication, influencing and relationship-building skills, with the ability to engage and gain commitment from a wide range of stakeholders. Strong territory planning, account management, and opportunity management skills. Ability to analyse data and translate insights into clear actions that drive business growth. Commercial acumen and financial accountability Good working IT knowledge (Microsoft software inc. Excel, PPT & Word ) & CRM experience English language is mothertongue or at a high proficiency level both written & spoken Full driver’s license and ability to work in the UKI.

WHAT YOU´LL GET:

• remote role based in the UK
• company car
• competitive salary & bonus
• exceptional benefits
• training & delevopment
• collaborative & supportive culture

READY TO JOIN US? At convatec we´re pioneering trusted medical solutions to improve the lives we touch. If you’re ready to make a real impact, help us bring our Forever Caring promise to life.

Equal opportunities Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Условия:

Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With over 10,000 colleagues, we provide products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention, treatment for hard to heal wounds, at-risk skin and ulcerated tissue to supporting debilitating conditions, improved patient outcomes and reduced care costs. Convatec's revenues in 2025 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit: http://www.convatecgroup.com.