Project Manager - Electronic Security

Tech Systems Inc. (TSi); San Antonio (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Tech Systems Inc. (TSi) is seeking a Project Manager to oversee installation projects from start to finish, ensuring on-time delivery and customer satisfaction while staying within budget.

You will coordinate with the Account Management Team, manage subcontractors, and verify system programming before customer acceptance. The role requires a background in security systems installation, ACS/video programming, and strong IT skills.

Qualifications

• High School Diploma or equivalent.
• CSPM Certification required within one (1) year of role.
• At least 3 years’ experience in security systems installation or related field.
• ACS/video system programming experience.
• Excellent computer skills including MS Word, Excel, Outlook; Smartsheet and IP systems IT skills.
• Knowledge of Tech Systems’ accounting software.
• Detail-oriented with excellent organizational skills.
• Excellent customer service with urgency in responding to needs.
• Strong time management with ability to meet deadlines.
• Excellent written and verbal communication.
• Strong interpersonal skills to work with staff, vendors, and customers.
• Adherence to safety policies and practices; able to work safely.
• Valid driver’s license with clean driving record.

Responsibilities

• Works with Account Management during Booking Review to ensure BOM reflects equipment needed.
• Manages subcontract labor to ensure on-time completion and proper performance.
• Oversees projects to meet installation standards, budget, and scope.
• Assists Account Managers in developing proposals for installation projects.
• Verifies programming of installed systems and fixes issues before customer acceptance.
• Plans and facilitates customer acceptance, ensuring functionality and satisfaction.
• Provides technical support and responds to service calls as needed.
• Performs other duties as assigned by Regional Manager or executives.

Skills

CSPM Certification

ACS/video system programming

Security systems installation

MS Word / Excel / Outlook

Smartsheet

IT skills (IP systems)

Accounting software

Detail-oriented

Customer service

Time management

Communication skills

Interpersonal skills

Safety compliance

Driver's license

Education

High School Diploma or equivalent

CSPM Certification within 1 year

Tools

Smartsheet

Tech Systems accounting software

Microsoft Office

Job description

General Description

The Project Manager is responsible for managing and overseeing assigned installation projects from start to finish, ensuring that such projects are completed to customer satisfaction and Tech Systems’ Standards on time and within budget.

Position Responsibilities And Expectations

• Works with the Account Management Team during the Booking Review Process to ensure that the bill of materials accurately reflects the equipment needed to fulfill the scope of work.
• Manages and directs the work of Tech Systems’ subcontract labor to ensure completion of installation projects, including verification that job site is ready for commencement of project and that subcontractors maintain appropriate schedule and perform work properly.
• Manages installation projects in accordance with Tech Systems’ installation standards and work instructions, ensuring all are completed on time and in accordance with budget and scope.
• Assists Account Managers in developing functional proposals for installation projects.
• Verifies programming of systems installed by Tech Systems, including remedying any programming issues before customer acceptance.
• Plans and organizes acceptance of installation project by customer, ensuring system functionality and customer satisfaction.
• Assists with other technical support issues, as needed, including occasional response to service calls when necessary.
• Attends to other matters and duties necessitated by operations in his/her area and/or assigned by Manager of Regional Services or executive staff of Tech Systems.

SAFETY SENSITIVE POSITION

This position has been designated as a safety-sensitive position under Company policy. Employees in this role perform duties where impaired performance could result in a significant risk of harm to themselves, coworkers, clients, or the public. This position is subject to the Company's Drug-Free Workplace Policy, including drug and alcohol testing, as permitted by applicable law.

Minimum Qualifications

• EDUCATION
• High School Diploma or equivalent.
• CSPM Certification required within one (1) year of role.
• EXPERIENCE
• Must have at least three (3) years prior work experience in security systems installation or related field.
• Must have ACS/video system programming experience.
• KNOWLEDGE, SKILLS, & COMPETENCY
• Excellent computer skills, including, but not limited to, working knowledge of Microsoft based products (such as MS Word, Excel, and Outlook), Smartsheet and IT skillset with understanding of best practices when it comes to IP systems.
• Knowledge of Tech Systems’ accounting software.
• Must be detail-oriented and have excellent organizational skills.
• Excellent customer service skills, including a sense of urgency when attending to customer needs.
• Strong time management skills, including ability to meet deadlines.
• Ability to work accurately, efficiently, and independently.
• Excellent communication skills, including, but not limited to, the ability to effectively communicate both verbally and in writing.
• Strong interpersonal skills, including, but not limited to, the ability to manage and interact effectively and in a supportive manner with Tech Systems’ staff, vendors, and customers and ability to work with and build teams of employees.
• Observance of all safety regulations, rules, and ability to work in a safe and cautious manner.
• Demonstrates a commitment to safe work practices by complying with all Company safety policies and procedures and performing work in a manner that protects employees, customers, and the public.
• DRIVER’S LICENSE
• Must have a valid driver’s license.
• Must have a clean driving record, satisfactory to Tech Systems’ automobile insurance carrier.
• PHYSICAL DEMANDS AND WORKING CONDITIONS

Job duties are performed at client sites. The job does require regular physical activity, including, but not limited to, walking, standing, sitting, climbing, stooping, lifting objects weighing up to 50 pounds, occasionally lifting objects weighing more than 50 pounds, and using hands to manipulate, install, or disassemble objects. Job duties may involve exposure to some hazards, such as electricity, electrical wiring, and other similar conditions. The job requires driving and other travel.