Account Manager, Commercial Lines- Real Estate

Risk Strategies Company; Chicago (IL); Hybrid; USD 51,000 - 80,000; Full time

Job summary

An established industry player is seeking an Account Manager for their Commercial Lines- Real Estate division. This hybrid role requires both remote work and onsite presence in Madison, WI, focusing on client management and service for a Real Estate book of business. You'll engage in renewal strategies, manage submissions, and collaborate with clients to ensure their needs are met. The ideal candidate will possess strong analytical skills, a solid understanding of Property & Casualty insurance, and the ability to work effectively in a team-oriented environment. Join a dynamic team and contribute to innovative solutions in the insurance sector.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Maternity Leave

Paid Paternity Leave

Qualifications

• Experience in Property & Casualty brokerage environment.
• Hold a valid P&C Insurance license.

Responsibilities

• Manage daily client service requirements for Real Estate accounts.
• Participate in renewal strategy and manage a renewal book of business.

Skills

Property & Casualty Insurance Knowledge

Analytical Skills

Problem-Solving Abilities

Client Management

Education

P&C Insurance License

2+ Years in Brokerage Environment

Job description

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NOTE: This is a hybrid opportunity and this role requires onsite in-office presence approximately 1 to 3 days per week at our Madison, WI office location.

The primary role of the Account Manager is to handle the day-to-day Client Service requirements on a Real Estate book of business. This book of business could have a Producer or Account Executive who has overall responsibility for Service, Placement and Business Development.

The Account Manager’s focus includes a significant amount of time spent on system activity and communication with the client via email or phone. They have great accountability to adhere to corporate initiatives, process and procedures, including system of record data integrity.

The AM is a key member of the client team and provides direction to any 3rd party vendors who have responsibility for the account.

Key Responsibilities:

• Client management:
• At the direction of the Producer or Account Executive (Prod/AE), participates in renewal strategy including discussion of the markets to approach, claims reviews and exposure gathering
• Manages a renewal book of business, including creation of submissions, supporting the placement process, including Proposals and Binding.
• Provide support in drafting exposure gathering information, loss exhibits, submissions and proposals.
• Obtain loss run or policy documentation directly from a carrier website as needed.

Day to Day Client Service:

• Primary recipient of daily questions or changes from the client or forwarded by the Prod/AE.
• Work with Associate Account manager or 3rd party vendor to issue Certificates, Invoices, policy/endorsement/audit checking
• Submitting and managing changes to the carrier per the client’s request
• Update the system of record to properly reflect conversations, communications and policy documentation
• Processing of monthly, quarterly or annually audits and monthly reports as received
• Handling contract reviews that are not complex in nature
• Claims management; instructing the client to report notice of loss directly to the carrier or provide claims reporting and support for ongoing large claims.
• Client Accounting Responsibilities:
• Responsible for setting up the policy in the system of record to properly reflect all pertinent information for billing
• Responsible for request for invoice on an agency bill policy within the corporate guidelines
• Communication with the Client and Producer when there is an Aged A/R issue
• Generate the request to return funds to the client as appropriate
• Timely response to accounting when requests for information are made. Such as carrier discrepancies, application of cash, etc.

Carrier & Wholesaler Relationships

• Align RSC with our partner carriers and intermediaries so that renewals are placed with ideal markets
• Implementation of the “Fewer & Stronger” market consolidation initiative. Leveraging the RSC buying power and ensuring the best terms and conditions for the client
• Active engagement in corporate initiatives as required for your role
• Assist in driving a culture of accountability and collaboration, where great performance is recognized
• Participate in New Business activity as requested
• Actively support corporate retention goals
• Follow procedures for maintaining documentation to mitigate E&O
• Participate in any corrective action that have arisen during a local compliance audit
• Engage in stretch assignments that will further develop their career development

Required Skills & Experience

• 2+ Years of experience in a Property & Casualty brokerage environment
• Hold P&C Insurance license
• Knowledge of Property & Casualty (Real Estate Preferred) business
• Ability to follow process and procedures guidance
• Analytical and problem-solving abilities

At Risk Strategies Company, base pay is one part of our total compensation package, which also includes a comprehensive suite of benefits, including medical, dental, vision, disability, life, and retirement savings, The total compensation for a position may also include other elements dependent on the position offered. The expected base pay range for this position is between $51,000.00 - $80,000.00. The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job-related knowledge, skills, and experience.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Customer Service, and Consulting

• Industries

  Insurance

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

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