Account Manager (Commercial Landscaping)

LandCare LLC; Allentown (Lehigh County); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive base salary

Team based profit sharing program

401K with 3.5% company match

Company-provided vehicle

Medical, dental, and vision coverage

Paid Time Off Policy + 9 corporate HOL

Formal training and development

Job summary

LandCare LLC is seeking a proactive client service and development professional to manage existing client relationships, identify new business opportunities, and coordinate with production teams to deliver tailored landscape solutions.

You will drive customer satisfaction, lead networking events, and contribute to a strong, collaborative culture while supporting growth across our client base.

Qualifications

• Experience managing client relationships and developing new business opportunities.
• Ability to create proposals, contracts, and price estimates.
• Strong communication and problem-solving to improve customer satisfaction.

Responsibilities

• Drive customer satisfaction and retention by understanding client needs.
• Provide excellent service and courteous communication with problem solving.
• Promote high standards for customer service, safety, and LandCare culture and values.
• Coordinate between client and production team to deliver solutions.
• Maintain LandCare's Landscape Quality Audit processes to identify maintenance needs.
• Create client proposals, contracts, and price estimates aligned with client objectives.
• Identify new business opportunities by cultivating relationships with existing customers.
• Prospect for potential clients and pursue new relationships.
• Lead networking events to build industry relationships for LandCare.

Skills

Customer relationship management

Sales development

Communication skills

Networking

Job description

WHO WE ARE

Our dedicated team of professionals provide the full spectrum of landscape services. After 3 decades in business and more than 3,000 team members from coast-to-coast, we're incredibly proud of the work that we do.

Our passion is our motivator and our focus is simple - create an extraordinary culture, care for our team members, give back to our communities & build a greener future.

This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new customer development, and new networking opportunities within the industry.

WHAT WILL YOU BE DOING?

Client Service and Retention

• Drive customer satisfaction and retention by understanding the individual needs of our customers
• Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving
• Promote high standards for customer service, safety, and LandCare's culture and core values in a positive team environment
• Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
• Maintain LandCare's Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives are accurately and appropriately priced

New Business Development

• Identify new business opportunities by cultivating and maintaining business relationships with existing customers
• Actively prospect for potential clients and pursue new business relationships
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare

Benefits

Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members:

• Competitive base salary
• Team based profit sharing program
• 401K for all employees with 3.5% company match
• Company-provided vehicle
• Medical, dental, and vision coverage
• Paid Time Off Policy + 9 corporate holidays
• Formal training and development program