Account Manager (Commercial Landscaping)

LandCare; Frederick (MD); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Company vehicle

401K with company match

Medical, dental & vision

Job summary

LandCare is seeking a client-focused professional to manage existing relationships, develop new business, and network within the landscape services industry. The role collaborates with the Branch Manager and production teams to deliver exceptional service and accurate pricing while upholding LandCare’s culture and safety standards.

A competitive base salary and strong benefits package accompany this role, including a company vehicle, 401K with a 3.5% match, medical/dental/vision coverage, paid

Qualifications

• Drive customer satisfaction and retention by understanding the individual needs of our customers.
• Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions.
• Maintain LandCare’s Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities.
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client’s objectives are accurately and appropriately priced.
• Identify new business opportunities by cultivating and maintaining business relationships with existing customers.
• Actively prospect for potential clients and pursue new business relationships.
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare.

Responsibilities

• Drive customer satisfaction and retention by understanding the individual needs of our customers.
• Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving.
• Promote high standards for customer service, safety, and LandCare’s culture and core values in a positive team environment.
• Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions.
• Maintain LandCare’s Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities.
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client’s objectives are accurately and appropriately priced.

Job description

WHO WE ARE

Our dedicated team of professionals provide the full spectrum of landscape services. After 3 decades in business and more than 3,000 team members from coast-to-coast, we’re incredibly proud of the work that we do.

Our passion is our motivator and our focus is simple – create an extraordinary culture, care for our team members, give back to our communities & build a greener future.

This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new customer development, and new networking opportunities within the industry.

WHAT WILL YOU BE DOING?

Client Service and Retention

• Drive customer satisfaction and retention by understanding the individual needs of our customers
• Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving
• Promote high standards for customer service, safety, and LandCare’s culture and core values in a positive team environment
• Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
• Maintain LandCare’s Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client’s objectives are accurately and appropriately priced

New Business Development

• Identify new business opportunities by cultivating and maintaining business relationships with existing customers
• Actively prospect for potential clients and pursue new business relationships
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare

Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members:

• Competitive base salary
• Team based profit sharing program
• 401K for all employees with 3.5% company match
• Company-provided vehicle
• Medical, dental, and vision coverage
• Paid Time Off Policy + 9 corporate holidays
• Formal training and development program

This position has a salary range of approximately $65,000 - $80,000 annually (commensurate with experience).