Account Manager (Commercial Landscaping)

LandCare; Allentown (Lehigh County); Presencial; USD 60.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base salary

Team-based profit sharing

401K with 3.5% company match

Company-provided vehicle

Medical, dental, and vision coverage

Paid Time Off + 9 holidays

Formal training and development

Descripción de la vacante

LandCare is seeking a client service and sales-focused professional to maintain and grow key accounts in the Allentown area. You will work closely with the Branch Manager and Production teams to nurture client relationships, ensure high service levels, and drive retention.

The role includes identifying new business opportunities and representing LandCare at networking events to expand our customer base. In addition to a competitive base salary, LandCare offers strong benefits, a company-provided

Formación

• Manage existing client relationships and develop new ones.
• Coordinate between client and production teams to ensure timely delivery.
• Identify opportunities for service expansion and client retention.

Responsabilidades

• Client Service and Retention: Drive satisfaction and retention by understanding client needs and communicating constructively.
• New Business Development: Prospect for potential clients and cultivate relationships; lead and participate in networking events.

Conocimientos

Client relationships

New business development

Networking

Communication skills

Problem solving

Descripción del empleo

WHO WE ARE

Our dedicated team of professionals provide the full spectrum of landscape services. After 3 decades in business and more than 3,000 team members from coast-to-coast, we’re incredibly proud of the work that we do.

Our passion is our motivator and our focus is simple – create an extraordinary culture, care for our team members, give back to our communities & build a greener future.

This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new customer development, and new networking opportunities within the industry.

WHAT WILL YOU BE DOING?

Client Service and Retention

• Drive customer satisfaction and retention by understanding the individual needs of our customers
• Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving
• Promote high standards for customer service, safety, and LandCare’s culture and core values in a positive team environment
• Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
• Maintain LandCare’s Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client’s objectives are accurately and appropriately priced

New Business Development

• Identify new business opportunities by cultivating and maintaining business relationships with existing customers
• Actively prospect for potential clients and pursue new business relationships
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare

Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members:

• Competitive base salary
• Team based profit sharing program
• 401K for all employees with 3.5% company match
• Company-provided vehicle
• Medical, dental, and vision coverage
• Paid Time Off Policy + 9 corporate holidays
• Formal training and development program