Account Manager - Client Success & Growth

Clintoncoble; Riverside (OH); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Growth potential

Paid time off

Valuable career-building experience

Bonus based on performance

Free uniforms

Wellness resources

Job summary

Clinton Coble - State Farm Agent in Riverside, OH is hiring an Account Manager to deliver exceptional client experiences, explain insurance options, and coordinate with agency teammates to meet community needs.

In this on-site role, you will establish relationships, answer inquiries, process policy changes, billing questions, and claims support with a customer-focused, needs-based approach. Growth opportunities and a supportive team are offered along with competitive hourly compensation.

Qualifications

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Skills

Customer service

Communication

Problem solving

Customer relationships

Job description

Clinton Coble - State Farm Agent in Riverside, OH is hiring an Account Manager to deliver exceptional client experiences, explain insurance options, and coordinate with agency teammates to meet community needs.

In this on-site role, you will establish relationships, answer inquiries, process policy changes, billing questions, and claims support with a customer-focused, needs-based approach. Growth opportunities and a supportive team are offered along with competitive hourly compensation.