Account Manager, Client Growth

Ansira Partners II, LLC; Missouri; Hybrid; USD 60,000 - 85,000; Full time

Job summary

Ansira Partners II, LLC is seeking an Account Manager, Client Partnership to support daily account activities and client needs in a fast-paced agency setting. You will coordinate meetings, gather requirements, and ensure projects stay on time and budget while maintaining high client satisfaction.

The role requires strong written and verbal communication, solid MS Office skills, and the ability to multitask under pressure.

Qualifications

• Bachelor's Degree required; 3+ years with client accounts in a fast-paced agency.
• Experience with digital, email, and/or database marketing preferred.
• Fundamentals of marketing and advertising understood.
• Strong MS Office skills.
• Ability to multitask and meet deadlines.

Responsibilities

• Schedule client meetings with all parties and provide agendas.
• Take notes and provide timely recaps with action items.
• Gather business and project requirements.
• Participate in ideation and brainstorming sessions.
• Collaborate with Project Management to keep projects on time and within budget.
• Own and update project briefs for new projects.
• Gather assets and feedback from clients and stakeholders.
• Review content, design, and development deliverables.
• Manage organization of repository systems (e.g., SharePoint).
• Follow up with clients on milestones and deadlines.
• Coordinate with internal teams to ensure account success and client satisfaction.
• Communicate client priorities to internal teams.
• Conduct weekly/bi-weekly status with the client.
• Understand capabilities of all agency departments to coordinate effectively.
• Understand client's business impact of Ansira's work.
• Manage client budgets and monthly billing; report variances.
• Manage accounts receivable.
• Escalate red flags to Client Partnership lead and develop resolution plan.

Skills

Written communication

Verbal communication

Office administration

Time management

Discretion

Independent judgment

Education

Bachelor's Degree

Tools

SharePoint

Microsoft Office

Excel

Job description

The Account Manager, Client Partnership, is responsible for providing support for daily account activities and client needs. This position assumes basic marketing fundamentals, strong written and verbal communication skills, general office/team administrative support, the ability to adapt to many types of client and team personalities and the ability to exercise discretion and independent judgment.

What you will do:

• Responsible for scheduling client meetings which includes the following: confirming availability with all parties; providing the necessary files, details, and agenda beforehand.
• Takes comprehensive notes during each meeting and provides timely recaps with action items
• Assists with gathering business and project requirements for each project or program
• Participant in internal and external ideation and brainstorming sessions
• Collaborates with Project Management to ensure projects are brought in on time and within budget.
• Owns, develops, and updates project briefs for new projects
• Responsible for gathering assets and feedback from both clients and key stakeholders and sharing the information with the internal team
• Reviews all content, design, and development deliverables for each project
• Responsible for managing the organization of multiple repository systems that hold valuable documentation and assets as it pertains to the clients supported (i.e., SharePoint)
• Proactively follows up with clients on key milestones and deadlines
• Works in tandem with internal teams to achieve overall account success and client satisfaction through flawlessly executing projects and day-to-day account duties, manage client related crisis and daily communications.
• Communicates effectively with the Client to maintain a clear understanding of Client priorities to help manage and guide internal teams accordingly
• Conduct weekly/bi-weekly status with the client
• Has a clear understanding of the capabilities of all agency departments and is able to effectively coordinate with each
• Strong understanding of the client's business and how Ansira's work has an impact
• Manage client budgets and monthly billing procedures; communicate any budget variances to client and close any gaps.
• Manage accounts receivable process for past due accounts.
• Escalate all red flags for current projects and on-going work to Client Partnership lead and SMEs and develop and lead the plan for resolution.

Background and Experience:

• Bachelor's Degree 3+ years' experience working with client accounts in a fast-paced agency environment; prior advertising/marketing-related experience with digital, email, and/or database marketing is highly preferred
• Experience and familiarity working on digital, tech savvy, and data-driven accounts are required.
• Must understand the fundamentals of marketing and advertising
• Strong Microsoft Office skills (Excel, Word, Outlook, Power Point, One Drive)
• Strong organizational skills, including multitasking and time-management
• Fast-paced, multi-tasking, assertive, ability to switch gears quickly, adaptable nature required; Solution oriented and resolution focused
• Ability to work well under stress of short turn-around deadlines
• Ability to interface with all levels of management, fellow team members, and all internal clients with a high degree of professionalism; strong written and verbal communication skills

Ansira is the leading marketing platform for brands that operate in distributed ecosystems. By orchestrating the entire brand-to-local value chain, Ansira synchronizes global companies' internal and external teams across channels, markets and regions. Ansira leverages AI-powered technology, vertical expertise, local insights and strategic partnerships to optimize marketing performance and empower partner growth at scale.