Account Manager, Business Leadership - Commerce/CPG

Adelphi Group; Chicago (IL); On-site; USD 65,000 - 80,000; Full time

Job summary

Momentum Worldwide in Chicago is seeking an Associate (Account Executive) to join our Business Leadership team and help drive success for a leading CPG brand in the food industry. You'll manage day‑to‑day operations of the account and oversee a range of internal projects.

The ideal candidate thrives in a fast‑paced environment, stays highly organized, and communicates clearly with clients and internal partners to keep programs on track.

Qualifications

• 1+ years of experience in an agency, brand, or retailer environment.
• Strong written and verbal communication skills.
• Experience working with retail media platforms is a plus.
• Polished, professional demeanor.
• Proven success in managing projects and client-facing roles.
• History of building effective working relationships across diverse teams.
• Knowledge of billing reports, invoicing, and project financial maintenance.
• Self-motivated with the ability to work independently.
• Collaborative team player with fast-paced, evolving client environments.
• Highly organized with multitasking and time management skills.

Responsibilities

• Contribute to workflows aligned with account needs, including client-specific initiatives and collaborations.
• Execute projects per agency standards and coordinate with stakeholders.
• Translate client requests and lead select projects.
• Utilize agency tools to communicate key information.
• Provide daily status updates and maintain the project tracker.
• Adapt to changing priorities and manage time effectively.
• Proactively manage client tasks and timelines, anticipating delays.
• Participate in client status meetings and document follow-ups.
• Review creative and copy against objectives and briefs.
• Demonstrate knowledge of commerce tactics across digital, social and print outputs.
• Create estimates within client parameters.
• Establish and maintain relationships with multi-disciplinary teams.
• Use agency resources efficiently to deliver results.
• Develop understanding of the agency’s offerings and vision.
• Perform additional tasks aligned to Momentum’s values.

Skills

Agency experience

Communication skills

Retail media

Professional demeanor

Project management

Cross-functional collaboration

Billing and invoicing

Self-motivation

Team player

Highly organized

Job description

Agency:

Momentum

Job Function:

Account Management and Growth

Job Subfunction:

Account Management

Job Description:

// ABOUT US – MOMENTUM WORLDWIDE

Momentum is an experiential agency with a simple belief: it’s what brands do that matters. To bring that idea to life, we help brands deeply understand their customers and launch experiences that get the world to see them in a new way.

// WHAT ARE WE LOOKING FOR

We’re seeking a dynamic and detail-oriented Associate (Account Executive) to join our Business Leadership team and help drive success for a leading CPG brand in the food industry. In this role, you’ll play a key part in managing the day-to-day operations of the account, overseeing a wide range of internal projects and responding to client requests with precision and professionalism.

The ideal candidate thrives in a fast-paced environment, is highly organized, and possesses exceptional attention to detail. You’re someone who embraces flexibility, effortlessly adapting to shifting priorities and workstreams to ensure we consistently exceed client expectations.

// HERE’S WHAT YOU’LL DO (RESPONSIBILITIES)

• Contribute to various workflows aligned with the account’s needs, including client‑specific initiatives, retail shopper executions, and external partner collaborations.
• Execute projects in line with agency standards and client processes, ensuring deliverables meet deadlines and coordinating workflows with relevant stakeholders.
• Translate client requests clearly and efficiently, taking the lead on specific projects as needed based on the overall client ask.
• Effectively utilize agency tools such as creative briefs, creative review and recap decks to communicate key information.
• Provide daily status updates to the Account Director and team, track deliverables, and maintain the account project tracker to ensure seamless project progress.
• Adapt quickly to shifting priorities by staying organized, managing time effectively, and addressing time‑sensitive tasks as an innovative problem solver.
• Proactively manage client tasks and timelines, anticipating potential delays or obstacles and adjusting schedules to ensure smooth operations and client satisfaction.
• Actively participate in client status meetings, take notes, manage follow‑up actions, and ensure completion of required tasks.
• Review creative and copy against project objectives, strategy, briefs, offering clear and concise feedback to maintain quality and alignment.
• Demonstrate familiarity with various commerce tactics, including digital, social and print outputs within retail channels.
• Create estimates with a solid understanding of fee structures and client‑specific parameters.
• Establish and maintain strong, effective relationships with multi‑disciplinary agency teams.
• Use agency resources appropriately and efficiently to deliver results.
• Develop comprehensive understanding of the agency’s offerings, mission, and vision.
• Perform additional tasks as assigned while embodying Momentum’s core values.

// HERE’S WHAT WE’RE LOOKING FOR (QUALIFICATIONS & REQUIREMENTS

• 1+ years of experience in an agency, brand, or retailer environment, with a background in developing and executing campaigns in the commerce or CPG space.
• Strong written and verbal communication skills, with the ability to convey ideas clearly and confidently.
• Experience working with retail media platforms is a plus.
• Polished, professional demeanor with the ability to project confidence and enthusiasm for the business.
• Proven success in managing projects and excelling in client‑facing roles, demonstrating an ability to deliver results under pressure.
• History of building effective working relationships across diverse teams, fostering collaboration and trust.
• Demonstrated knowledge of financial aspects such as billing reports, invoicing, and project financial maintenance, including the ability to create accurate estimates.
• Self‑motivated with the ability to work independently as well as collaboratively with multiple teams.
• Collaborative team player with experience in a fast‑paced, ever‑evolving client environment, ability to adapt to change while supporting colleagues to achieve collective goals.
• Highly organized, with a proven ability to multi‑task, prioritize, and manage time effectively across multiple projects.
  

The salary range for this position is $65,000 - $80,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; location and region; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in‑office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

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