Account Manager Associate

Jackson Therapy Partners, LLC; Orlando (FL); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Jackson Health Pros, part of Jackson Healthcare, is seeking an Account Manager Associate to support school staffing operations. You will work with Account Managers, Recruiters, and district partners to ensure smooth staffing from submission through onboarding and placement.

The role emphasizes organization, communication, and relationship-building in a fast-paced environment, with potential for growth in account management, staffing, or client services.

Qualifications

• 1+ years of professional work experience; staffing, recruiting, account management, education, healthcare, or client services experience preferred
• Bachelor's degree preferred
• Strong organizational skills with exceptional attention to detail
• Excellent communication, relationship-building, and customer service skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Proficiency in Microsoft Word and Excel, with ability to learn new systems
• Proactive, solutions-oriented mindset, willingness to help wherever needed
• Experience with K-12 schools, special education services, or school-based staffing is a plus

Responsibilities

• Coordinate candidate submissions, onboarding requirements, and placement activities for school district clients with Account Managers
• Track credentialing, background clearances, certifications, and other documentation to ensure readiness
• Maintain accurate candidate, client, and assignment information across internal systems and school district platforms
• Monitor school calendars, assignment dates, and district requirements to support staffing operations
• Assist with contract administration, renewals, reporting, and other account management activities
• Coordinate interviews, candidate submissions, offers, and start dates
• Provide coverage for Account Managers to ensure continuous service
• Support client outreach, research, and business development initiatives
• Help manage high-volume staffing during peak back-to-school seasons
• Follow up on pending submissions and start dates to keep processes on track

Skills

Organizational skills

Communication

Relationship-building

Customer service

Multitasking

Microsoft Word & Excel

Education

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Overview

At Jackson Healthcare, our mission - to improve the delivery of patient care and the lives of everyone we touch - is central to both doing good business and serving the greater good.

Our Culture

Our Values

Our mission and corporate values of Others First, Wisdom, and Growth serve as our "true north." They guide our strategy, hiring practices, and philanthropic efforts - and are central to our culture and at the core of everything we do.

About the Opportunity

Are you highly organized, detail-oriented, and passionate about supporting teams that make a difference? Jackson Health Pros is looking for an Account Manager Associate to join our growing K-12 Staffing team!

In this role, you'll work closely with our Account Managers, Recruiters, and school district partners to help ensure a seamless staffing experience from candidate submission through onboarding and placement.

You'll play an important role in supporting our school district partnerships, coordinating hiring activities, and helping healthcare and education professionals get into schools where they're needed most.

This is a great opportunity for someone who thrives in a fast-paced, collaborative environment, enjoys building relationships, and is looking to grow their career in account management, staffing, or client services.

What You'll Do

Support Account Management & School Staffing Operations

• Partner with Account Managers to coordinate candidate submissions, onboarding requirements, and placement activities for school district clients.
• Track credentialing, background clearances, certifications, and other documentation to ensure candidates are ready to start their assignments on time.
• Maintain accurate candidate, client, and assignment information across internal systems and school district platforms.
• Monitor school calendars, assignment dates, and district-specific requirements to support smooth staffing operations.
• Assist with contract administration, renewals, reporting, and other account management activities.

Build Relationships & Support Client Communication

• Communicate with school district contacts, recruiters, and internal teams to provide updates and resolve outstanding needs.
• Help coordinate interviews, candidate submissions, offers, and start dates.
• Provide coverage for Account Managers when needed, ensuring clients and candidates continue receiving excellent service.
• Support client outreach, research, and business development initiatives.

Keep Things Moving During Peak Hiring Seasons

• Help manage high-volume staffing activity during the busy back-to-school season.
• Proactively follow up on pending submissions, onboarding requirements, and upcoming start dates.
• Identify potential challenges, communicate updates, and help keep the placement process on track.

What we are looking for:

• 1+ years of professional work experience; experience in staffing, recruiting, account management, education, healthcare, or client services is preferred.
• Bachelor's degree preferred.
• Strong organizational skills with exceptional attention to detail.
• Excellent communication, relationship-building, and customer service skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Word and Excel, with the ability to quickly learn new systems and technology.
• A proactive, solutions-oriented mindset and willingness to jump in wherever support is needed.
• Experience working with K-12 schools, special education services, or school-based staffing is a plus!

Work Schedule

This is a full-time, hybrid position with standard business hours of Monday through Friday, 8:30 AM - 5:30 PM.

Additional flexibility may be needed during peak back-to-school hiring season (July-September) and to support school district partners across different time zones.

Why Join Jackson Health Pros?

At Jackson Health Pros, you'll be part of a collaborative team that values relationships, professional growth, and making a meaningful impact.

Our culture is built around three core values:

• Others First: Put others before yourself.
• Wisdom: Do the wise thing.
• Growth: Keep getting better.

You'll have the opportunity to develop valuable experience in account management and school staffing while helping connect qualified professionals with school districts that need their support.

Candidates must meet applicable employment eligibility and E-Verify requirements.

Disclosures

Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.

As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.