Account Manager and Business Development

The Wittern Group; Des Moines (IA); On-site; USD 60,000 - 90,000; Full time

Job summary

The Wittern Group is seeking a National Accounts Manager to oversee daily operations for large customers, manage orders, and resolve issues. You will lead weekly performance reviews, train field partners, and identify growth opportunities across key national accounts.

You will build lasting relationships, drive process improvements, and coordinate with internal teams to meet client needs. The role requires up to 75% overnight travel and strong communication skills.

Qualifications

• 3+ years in sales, account management, or business development.
• Experience building customer relationships and growing sales.
• Strong communication and presentation skills.
• Willingness to travel overnight up to 75% of the time.

Responsibilities

• Manage daily operations for national accounts, including customer communication, order management, and issue resolution.
• Lead weekly meetings with customers to review performance, address concerns, and identify opportunities for improvement.
• Drive process improvement initiatives to increase efficiency and enhance the customer experience.
• Grow sales within the national account by building relationships with field partners and conducting product training at national accounts locations.
• Travel to customer sites to support account growth, strengthen partnerships, and increase product awareness.
• Identify and develop new business opportunities with large prospective customers to drive revenue growth.
• Work closely with internal teams to ensure customer needs are met and projects are executed successfully.
• Maintain strong customer relationships while delivering high levels of service and support.
• Overnight travel required up to 75% of the time.

Skills

Sales experience

Account management

Customer relationships

Communication skills

Independent work

Prioritization

Tools

CRM systems

Microsoft Office

Job description

Brief Description

• Manage daily operations for national accounts, including customer communication, order management, and issue resolution.
• Lead weekly meetings with customers to review performance, address concerns, and identify opportunities for improvement.
• Drive process improvement initiatives to increase efficiency and enhance the customer experience.
• Grow sales within the national account by building relationships with field partners and conducting product training at national accounts locations.
• Travel to customer sites to support account growth, strengthen partnerships, and increase product awareness.
• Identify and develop new business opportunities with large prospective customers to drive revenue growth.
• Work closely with internal teams to ensure customer needs are met and projects are executed successfully.
• Maintain strong customer relationships while delivering high levels of service and support.
• Overnight travel required up to 75% of the time. (Weekly travel that includes 1-2 nights a week)

Job Duties

• Manage daily operations for national accounts, including customer communication, order management, and issue resolution.
• Lead weekly meetings with customers to review performance, address concerns, and identify opportunities for improvement.
• Drive process improvement initiatives to increase efficiency and enhance the customer experience.
• Grow sales within the national account by building relationships with field partners and conducting product training at national accounts locations.
• Travel to customer sites to support account growth, strengthen partnerships, and increase product awareness.
• Identify and develop new business opportunities with large prospective customers to drive revenue growth.
• Work closely with internal teams to ensure customer needs are met and projects are executed successfully.
• Maintain strong customer relationships while delivering high levels of service and support.
• Overnight travel required up to 75% of the time. (Weekly travel that includes 1-2 nights a week)

Qualifications

• 3+ years of sales, account management, or business development experience.
• Experience building customer relationships and growing sales.
• Strong communication and presentation skills.
• Ability to manage multiple priorities and work independently.
• Proficient in Microsoft Office and CRM systems.
• Willingness to travel overnight up to 75% of the time.

Summary

Manage daily operations for national accounts, including customer communication, order management, and issue resolution.