Account Manager - Amazon IXD/ATS

Dematic; Grand Rapids (MI); On-site; USD 62,650 - 91,300; Full time

Benefits offered by this job

Career development

Competitive compensation and benefit

Pay transparency

Global opportunities

Job summary

Dematic is seeking a dynamic Key Account Manager to focus on the Amazon business. You will manage and grow the Amazon relationship, drive retrofit opportunities, and ensure successful delivery of Dematic solutions.

Based in the US (Bellevue, WA or Grand Rapids, MI) with travel as needed, you will collaborate with internal teams to meet Amazon's goals and drive growth. Strong communication and negotiation skills are essential.

Qualifications

• Proven experience as a Key Account Manager or in a similar sales role.
• Bachelor's degree in Business Administration, Sales, or Engineering.
• Familiarity with Amazon's operations and retrofit business model is a plus.

Responsibilities

• Develop and maintain strong relationships with Amazon partners, acting as the primary contact.
• Identify and pursue new business opportunities within Amazon retrofit projects.
• Ensure timely and successful delivery of solution proposals per customer needs.
• Collaborate with internal teams to align plans with Amazon's goals and Dematic's objectives.
• Address issues to maintain trust and satisfaction; prepare regular status and forecast reports.

Skills

Key account management

Sales

Relationship building

Communication

Negotiation

Education

Bachelor's degree in Business Administration

Job description

Dematic is seeking a dynamic and experienced Key Account Manager to join our team, focusing on the Amazon business. This role is pivotal in handling and growing our relationship with Amazon, ensuring the successful delivery of our solutions and driving business growth.

• Career Development
• Competitive Compensation and Benefit
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The base pay range for this role is estimated to be $62,650 - $91,300 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

This is What You Will do in This Role:

• Customer Relationship Management:Develop and maintain strong, long-lasting relationships with Amazon partners, acting as the primary point of contact
• Sales and Business Development:Identify and pursue new business opportunities within Amazon's retrofit projects, striving to enhance sales and profitability
• Solution Proposal Delivery:Ensure the timely and successful delivery of Dematic's solution proposals according to customer needs and objectives
• Strategic Planning:Collaborate with internal teams to develop strategic plans that align with Amazon's goals and Dematic's business objectives
• Issue Resolution:Address and resolve any issues or problems faced by Amazon to maintain trust and satisfaction
• Reporting:Prepare regular reports on account status, progress, and forecasts for internal and external stakeholders

What We Are Looking For:

• Experience:Proven experience as a Key Account Manager or in a similar sales role, preferably within the automation or logistics industry
• Skills:Strong communication, negotiation, and interpersonal skills , and the ability to establish relationships at all organizational levels
• Education:Bachelor's degree in Business Administration, Sales, or Engineering
• Knowledge:Familiarity with Amazon's operations and the retrofit business model is a plus.
• Location:Based in Bellevue, WA, or Grand Rapids, MI with the ability to travel as needed.