Account Manager-1777

Millennium Health; Baltimore (MD); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Vehicle stipend

Mileage reimbursement

Medical, dental, vision insurance

401(k) with company match

Paid time off and holidays

Tuition assistance

Flexible time-off plan

Job summary

Millennium Health is seeking an Account Manager to manage and grow relationships with accounts across assigned regions, traveling daily to client sites and delivering field training sessions.

You will act as the primary liaison with internal teams to identify client needs, coordinate support, and drive service excellence while maintaining HIPAA and security standards. A healthcare background is valued, with competitive compensation and benefits.

Qualifications

• Bachelor's degree from an accredited four-year university.
• 1+ years of account management, customer support, or field-based experience.
• Outstanding relationship-building skills and strong customer service aptitude with a high degree of responsiveness.
• Experience in a healthcare setting is valuable.
• Uncompromising ethics and integrity.
• CRM experience (Salesforce) and comfortable using a range of technology platforms while on the road.
• Clean driving record and ability to maintain a home office.
• Ability to ensure HIPAA, Confidentiality and Compliance policy, procedures, and standards are always adhered to.
• Ability to ensure administrative, physical and technical cybersecurity controls are always adhered to.

Responsibilities

• Develop and nurture relationships with accounts in assigned regions to build long-term relationships with clients.
• Schedule and deliver field training sessions with our customers/clients and their staff.
• Function as the key person who identifies account needs and provides top support to clients by coordinating with internal MH stakeholders.

Skills

Relationship-building

Customer service

Healthcare knowledge

Education

Bachelor's degree from an accredited four-year university

Tools

Salesforce

Job description

The Account Manager role is field-based and requires daily travel in the territory.

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

Who wins at Millennium Health...?

Account Managers who thrive on maintaining, nurturing, and growing our existing client relationships.

Why this opportunity?

• Excellent earning potential with a customer focus:Includes a competitive base salary, uncapped monthly commissions, vehicle stipend, and mileage reimbursement. Comprehensive benefits package including flex time-off plan!
• Work with a talented and passionate team:Our sales organization partners with our expert clinical team, laboratory, and corporate-based customer support to ensure best-in-class service, quality, performance, and accountability.
• Join us at an opportune time for growth and advancement:We're expanding rapidly and have an excellent trajectory. This means a great foundation and you'll be joining at the perfect time to help contribute to our and your future success.

The Job:

• Develop and nurture relationships with accounts in assigned regions to build long-term relationships with clients.
• Schedule and deliver field training sessions with our customers/clients and their staff.
• Function as the key person who identifies account needs and provides top support to clients by coordinating with internal MH stakeholders.

• Bachelor's degree from an accredited four-year university.
• 1+ years of account management, customer support, or field-based experience.
• Outstanding relationship-building skills and strong customer service aptitude with a high degree of responsiveness
• Experience in a healthcare setting is valuable
• Uncompromising ethics and integrity.
• CRM experience (preferably Sales Force) and comfortable using a range of technology platforms while on the road
• Clean driving record and ability to maintain a home office.
• Ability to ensure HIPAA, Confidentiality and Compliance policy, procedures, and standards are always adhered to.
• Ability to ensure administrative, physical and technical cybersecurity controls are always adhered to.

• Medical, Dental, Vision, Disability Insurance
• 401k with Company Match
• Paid Time off and Holidays
• Tuition Assistance
• Behavioral and Health Care Resources
• Mileage reimbursement & monthly car stipend

Millennium Health is an Equal Opportunity/Affirmative Action Employer and E-Verify participant. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

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